Tri Dim Shanghai

Great place with yummy food and friendly service. The scallion pancakes and spring rolls were crispy and delicious. The general tso's tofu had great sauce and the tofu had a good crisp, but the actual tofu needed more seasoning.

Ordered 3 dishes crispy shrimps ball, pancake and bbq rib. Horrible. They didn’t change the oil. The oil has been used too long. Fry food taste uhhh. BBQ rib is so dry and burned. It is very hard to chew and taste uhhh. Real bad.

Food is okay, but if you want to have some authentic Chinese food or great Dim Sim you should find another place. I feel horrible on how we were treated - we ordered 4 dishes. The waiter clearly took our order and confirmed with us. But after an hour we only got three. We asked if our last dish was ready but the waiter did not even want to find out what's going on. There was no service, either. For an hour nobody came to us, and we had to walk to the waiter asking for more water. It took forever to get our check - asked three times but it was not brought to us. We had to step to the cashier to pay our bill. Decided to tip 10% based on what we received. The cashier was mad at us. She asked, word to word, "Are you new to the U.S?"???? This was a shocking question and I explained why it was 10%. The cashier then arrogantly told us that "no need to tip if you can't bear it. We don't care about your $8"... This is unbelievable. I NEVER tip less than 15% unless the service is too bad, and yes, the service we received here was too bad.

Just had a magnificent dinner for pick up! We ordered via the ChowNow app and the food was ready for pick up right on time and hot! Super organized in the front of the house and positively delicious food that tasted fresh! We had Kung Pao Chicken, Moo Shu Pork, Cold Sesame Noodles and really nicely sautéed pea shoots. Couldn’t be happier!

The food is good and they are willing to make accommodations to menu when ordering if you are vegetarian, ie. Shanghai rice noodles can be made vegetarian. They are extremely busy with the take out/delivery business, so you have to ignore the bustle and noise of the delivery men through the aisles. Some of the wait staff can be rude, and don't bother to check on the meal. Delivery is probably a better option if you want a quiet dinner. Vegetarian options: Design your own dish is a good vegetarian option, the fried tofu could be upgraded to better quality of soy.

Very pleasant Dim sum restaurant for lunch and dinner. The selection of dim sum dishes is very wide, the dishes are served quickly as usual in dim sum restaurants should preform. If you do not have the strength to travel all the way to Chinatown then this is a great place in UES Manhattan to enjoy authentic Chinese food at reasonable prices.

This was my #1 favorite Chinese takeout in the UES until an extremely unfortunate takeout experience last night. I have a life threatening soy allergy anaphylaxis and had previously ordered without issues. I called ahead to ask about the Singapore noodles, and asked the employee who picked up to check with the kitchen on whether there were any bean sprouts/soy in it. She said no without hesitation and said to just include my food allergies in comments on the order. I detailed the allergy in comments then ordered through the Chow Now app. When the delivery gentleman arrived I'm not sure he if he's directly linked with the restaurant he asked for cash tip, I apologized and let him know I didn't have cash but said I call the restaurant rightaway to give tip on my credit card from the order. He took the food back and called the restaurant on his phone, and told me to give the restaurant my credit card number in the middle of my apt hallway. I said I wasn't comfortable with that and that I would call in just a moment before he reluctantly left. Just when I was calling the restaurant, I took a bite of the noodles, took a closer look and realized there were bean sprouts mixed into the noodles. I immediately took Benadryl as I began to develop a rash/oral itching. The restaurant called me and when I picked up and let them know what was happening, she said she was sorry about the mistake and that she could refund the noodles, but insisted for my card number for the tip...as I was actively experiencing a food reaction. When the manager finally got on the phone and said they would do a full refund, I made it clear to him that as an food establishment it's extremely important to take food allergies seriously, not just nonchalantly reassure someone that a dish is ok before disregarding the allergy and putting a customer at risk. I'm mostly disappointed that I likely will no longer feel safe eating here. TLDR; great Chinese in UES if you don't have any food allergies-- if you do have food allergies, think again before eating here

I love the dim sum here!! It is delicious!! The service is excellent and atmosphere warm and welcoming. I have tried other dim sum places in the UES and Tri Dim Shanghai rates number 1 in my book!!

If I could have given this place 0 stars I would have. Extremely Horrible customer service from the seater/waiter. I came with my family of four Monday 11/21 around 5:30 p.m. and we were brought to a table by this seater/waiter. We respectfully asked if we can have another table after it was offered by the seater/waiter. We were moved to an open inner room with a table nearby a window. But what happens next utterly shocked my family and I. This seater/waiter abruptly placed our 4 menus on top of each of our eating plates and napkins. He did this instead of placing them on the side of the plates , like he did at the previous table. Also, I have never experienced any seater/waiter in any previous restaurant ever placing any menu which are dirty because of previous handling by others on top of a customer’s eating plates and napkins. When I brought this to his attention while my family and I were still standing in shock he answered back rather annoyed and with a sarcastic half smile/tone and told me “ oh thats what I do. I put the menus on top of the plates”. I told him that it was disgusting and unprofessional to do that. He objected and I told him well thats is definitely wrong and disgusting and I would like new plates and napkins. He abruptly said ok and grabbed up everything but it looked like he never changed the plates and just put new napkins on the original ones. I was watching as he took them over to a plate station and he quickly in plain view from what I can tell, just placed new napkins on the original plates. I instructed my family we all still standing that we were now leaving and would patron a new restaurant instead. We left and headed to Jing Fong restaurant a few blocks away. Very poor and disgusting service at Tri Dim Shanghai West but more importantly this seater/waiter. 0 stars!!!

My boyfriend and I came here after a 10:30am showing of Avengers End Game and let me say, it really hit the spot! Our waiter recommended the crispy beef, fried rice, soup dumplings, prawns and scallops. All were winners but the stand out was the crispy beef! So full of flavor with the perfect amount of crisp! We also ordered the peking crispy duck roll and the BBQ ribs. The duck roll was big enough to share and full of that decedent duck flavor. Overall we had a great time and really enjoyed our meal and I loved my cocktail!