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Reviews, get directions and contact details for U-Haul Neighborhood Dealer

Address: 3501 MacCorkle Ave SE, Kanawha City, WV 25304, USA
Phone: (304) 925-0936
State: West Virginia
City: Charleston
Zip Code: 25304


opening hours

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: 8:00 AM – 4:00 PM
Sunday: Closed


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Reviews
There were a few Mix-Ups but the team stepped up beyond what was expected actually personally driving to where I was to correct their mistake. You can't ask for better service! Price was excellent and the attention, well making a mistake, was still focused and they never acted as if I was unable to shop properly. They treat women just as well as they treat men which really surprised me because I was an unaccompanied older female. The guys at the desk or attentive, the facility and trucks were clean, that everything ready to roll and I was really impressed! I highly recommend this U-Haul facility.
5 7 years ago (16-02-2018)
Audacious employee asked if my credit card worked in a rude fashion.... needless to say I was very appalled about the whole thing and just wanted to finish my business and leave.
2 8 years ago (27-10-2017)
They didn't have the size truck we had agreed on. So they gave me a huge truck. Hard to pack well because it was too big. Then, it wouldn't go up the driveway. It got stuck and I had to pay a tow truck to get it unstuck! There is a permanent gouge in the street. We had to unload everything on the street and carry it up the driveway! It was a nightmare and it took forever! I didn't get reimbursed for the tow truck. I did nt get so much as an, "I'm sorry," from anyone with Uhaul. They could not have cared less! I will NEVER use them again. And I tell every one I can about this!
1 8 years ago (19-11-2017)
I've never had trouble at U Haul!
4 7 years ago (30-03-2018)
Fair price very professional
5 7 years ago (08-03-2018)
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