U-Haul Storage of Gulfport

So we rented one of the trucks that was priced 19.99 and ended up paying $50+ total. They took $30 off my card and was like it was put on a hold but in 24hrs or more my $30 should be back on there.. .....never got returned to my card. They refuse to send my card company an email to verify that the money should be returned back into my bank account. Never will be back again, very unprofessional. I don't recommend this place to anybody.
1 8 years ago (05-06-2018)

Good customer service here, very friendly and helpful. It's in an older building in need of remodel but it all still works. They offer many other services besides the typical truck rental, like propane refill, hitch installation and storage locker rental.
4 9 years ago (25-01-2018)

Buyer beware...they dont explain things to you on the phone when you call to inquire.. Furthermore they dont explaing everything face to face. Like returning the truck they tell me you didnt put a deposit down....uh was i suppose to just volunteer a deposit...no one mentioned a deposit. A plus i did get an extension on my time. Been using Budget..will go back to them.
1 8 years ago (07-04-2018)

Toni the manager , is a drug addict I know this for a fact. She lies about her employees and runs off the good help. Drug test her and get some good people back in there!!!!
1 8 years ago (28-03-2018)

I've had many good experiences over the years. Yesterday (Saturday), however, I called to advise I would be returning a trailer close to closing time (7pm). I was told that, if I arrived too close to 7, they may not unlock the door because they would not have time to check me in, but that, if I arrived not later than 6:45, I "should be all right." Apparently, they effectively close 10-15 minutes early, as the mood strikes them. I am considerate of others' time, but I was rushing to finish up a long haul. I called ahead out of courtesy to advise that I would be cutting it close but did not think I could get there sooner. Neither did I wish to secure the trailer until I could take time off from work on Monday to return it. Through great effort, including having to call upon someone else to finish my work so I could dump contents and leave in time to return the trailer by 6:45, I made it. The young crew of workers were anything but courteous. One of them pointed to an area into where I backed the trailer and unhitched on my own while my companion went inside to complete the transaction. Another worker with a disaffected air came out to the trailer and recorded information without so much as acknowledging my presence. When my companion returned, he remarked, "There sure are some unhappy people in the world," referring to the staff he encountered. I rate at three stars (I would rate 3.5, if I could) because of past good experiences. Yesterday was a 1.5.
3 9 years ago (27-08-2017)