Ulta Beauty

I had my hair done here and asked for a layered style and some face framing. My stylist was pleasant and said she’d been doing hair for about 9 years so I wasn’t concerned as it was a relatively straightforwar cut. After she shampooed she suggested a “conditioning treatment” for my hair as it has been color treated in the past. I was unsure and she told me it would last 4-6 weeks and only cost $10 so I agreed thinking how much could some extra conditioner hurt? It was a huge mistake. She put me under the dryer with the “treatment” and even after my hair cut my hair felt like straw. Yes it was color treated before but it felt nice and even tho needed a trim, I was not at all concerned with its condition and had definitely experienced damaged hair before, my hair when I got there was not in a concerning state. I left with hair that felt and looked disgusting. The cut was incredibly uneven and I didn’t notice when I left as she styled my hair in curls, even tho I had stated I wore it straight. I had to go to another salon to get my cut fixed and the stylist there advised that I’d probably been given a protein treatment which, because my hair is fine was too much for it to handle that’s why it felt so disgusting. Due to my poor cut I had to have it cut to the shortest layer she’d given me and ended up losing about 4-5 inches. I was unhappy with the service and felt that it shouldn’t have been such a bad outcome, considering I wasn’t asking for anything outrageous. Ended up paying a lot for the service and a lot more to have it fixed. Its just hair at the end of the day, but I wanted to share my experience as it shouldn’t have turned out so poorly.
2 8 years ago (16-05-2018)

Jessica did a wonderful job with my wife's hair. She was overly pleased and has been in a great mood since. A happy wife makes my life easier. Thank you Jessica
5 9 years ago (27-02-2018)

Great place to shop! Everyone is so happy and helpful! Love the salon in the back of the store! Who knew there was also a salon! Great stylist!
5 9 years ago (26-02-2018)

PLEASE READ! I am so impressed with this Ulta's salon. From the manager Regina, to my stylist Jess and the other stylist, Bridgett and Mary. All were ready to help in any way they could. I went in asking for the (almost) impossible- black hair to silver/grey. She wouldn't let me leave without making every effort to fix my difficult hair. I've had alot of stylist and do alot to my hair, but I know for sure, Jess will always take care of it, not just because of the quality of her work, but her dedication to making it right. I don't always do long reviews, but I highly suggest going to Ulta to get any style you want.
5 9 years ago (14-03-2018)

All the girls wear entirely too much makeup! All the employees here would be so much prettier without makeup! But I love the store
5 9 years ago (01-03-2018)