Ulta Beauty

The lady Joanne did my hair and it was AMAZING. She even told me a cheaper option for my hair because I was on a budget, everyone is super friendly and nice
5 7 years ago (29-05-2018)

I came to look at foundation this morning and the woman who helped me was so rude. She was pouring foundation all over my hands I had way to much I couldn’t even spread it on my hand to check the consistency and she was hovering over me like a hover board. She then color matched me and made a comment that I must be pretty white since she went to almost the lightest shade. For the first time I did not enjoy my experience at Ulta and felt like an unwanted intruder not a customer.
1 7 years ago (17-04-2018)

Good product selections and shelving space. Customer service is very good.
3 7 years ago (30-04-2018)

I love to shop all my brands i use are here and we get so many discounts
5 7 years ago (13-05-2018)

I love Ulta. It is where I buy 90% of my makeup. They literally have everything I need and the pricing is spot on! However, this location has the RUDEST employees I have ever met. Any given day there will typically be 5-10 people staffed and there is only ever one girl that is nice. The employees are stuck up, not helpful, and just genuinely don’t want to be there. If you don’t like customer service and retail then don’t get a job in that field! The past few times I’ve been in I’ve literally had to track girls down to help me find what I need. In my past 5 visits when I’ve asked for a product suggestion I’ve been told “I don’t know. We have a lot of stuff.” Lol, what? Your job is to know what works well for different issues and be able to suggest different products! Yesterday when I visited I was at the check out and there were products on the counter as “last minute buy” items. I picked up a lipstick and said “wow this is a really pretty color, do you know if this brand lasts long?” and was met with the sales associate going “your total is blah blah blah. Swipe your card” GIRL! There was no one in line behind me and 2 other open registers. You literally could’ve just sold another $20 worth or merchandise but instead decided to be rude? Ugh. Over it. This location has now become a get in and get the heck out stop for me because I’m sick of the mean employees.
2 8 years ago (02-12-2017)