Ulta Beauty

I went in today looking for a few products and after not being able to find a foundation I asked one of the girls for help (of course after telling them I didn’t need help). The csr who helped me was Nancy she was great! She didnt only find me the best foundation but she made sure I was happy with the shade and she did my makeup which by the way looked amazing! I definitely had the best experience today she was so friendly and nice and very helpful. Thank you so much for your help Nancy!
5 7 years ago (23-02-2018)

I usually go to this ulta because it is close to work and is the only location with Colourpop. Sometimes the people working there are okay and I get what I need. I'm usually a solo shopper and don't need any help, so it gets annoying when they ask 800 times. Anyway, this time and the last three times I have been there, its been impossible to get help when I needed it. There have been gaggles of girls sitting at the front counter laughing and ignoring anything else in the store or looking out the window because their friends are messing around outside. During these purchases, I was rang up through all of this and then my bag was handed to me without so much as a goodbye. Super rude. Last time I was there without needing help, I was asked if I needed help, I said no thanks, and the girl sat there staring at me like I had kicked her dog. She then turned around and walked off without another word. Today was the last straw. I went in looking for concealer. I asked the nearest staff for recommendations. I asked between two brands, she said the other. She was behind me then, so I asked her how I could figure out the best shade between two. She goes, "um...you swatch it." And walked off. My hands are full, I'm looking for a little direction, and it was not worth any time to her. I ended up having to ask the cashier which looked best after bringing them both up because she couldn't be bothered. Sorry this is so long, but this place has seriously gone downhill since moving locations. The Spanish Springs location has a better variety (besides colourpop, because people shop less there due to distance) and the staff is always helpful and always where customers would need them to be. I am no longer shopping at the Firecreek location at all. I can order everything else I need online.
1 7 years ago (11-04-2018)

The location seems to be chronically understaffed, but what staff they do have are unfailingly friendly and helpful. They seem to have a reasonable selection and range of products. I went in to make an exchange today and the process was smooth and painless.
4 7 years ago (05-02-2018)

Nancy is the girl to see at this ulta. Super friendly and very helpful. She takes the time to ask you what products you are looking for based on your needs. I kind of feel like they are understaffed at this ulta for the location. Overall I feel like they have more of a wider selection than the one in sparks. All the girls are friendly but Nancy goes above and beyond.
5 8 years ago (16-12-2017)

Super good Salon Service! Everything I need by a girl named Anna!
5 7 years ago (23-04-2018)