Reviews
We came here as my doctor recommended for my 3 year old daughter. She has severe GI issues and we were hoping to get some answers after our doctor thought it was serious. We went to her apt where they tried to check her. Well 3 year old's don't always take well to someone checking "back there" and they attempted to force it resulting in her bleeding from her back end for 2 days. They told my husband they were unable to check her but said to go ahead and continue giving her fiber. We were so disappointed. We thought this was suppose to be one of the top hospitals. We were left right back where we started with no answers. After a couple of weeks we received a $580.00 bill for that appointment! I was shocked. I called several times finally getting to a person by the name of Cody Chang who would just send me letters saying more of less sorry your unhappy with the appointment but you need to pay. They didn't even check my daughter. They didn't offer any other ways of checking her, she has had a serious issue since she's been 1.5 years old. Save yourself time and ALLOT of money and go elsewhere. My experience was that these people don't care once s ever, they see dollar signs and are not whiling to take the time to diagnose. Terrible service.
1
7 years ago (26-05-2018)
Best psychiatric services I have ever experienced. I also had medical issues so they had a facility that met both psych and medical needs at the same time. Multiple approached team that worked together so not to miss any issue. 100% comfortable with hosp. Would go back if needed. Great referral for after service's in another city.
5
7 years ago (21-04-2018)
They know what they're doing just hard to get help from some employees. My experience may be an outlier but it was bad. I waited four hours for a glass of water. I had one meal in 24 hours. I was told I was being discharged and the nurse didn't return for three hours. The worst thing was that I had road rash on my face that no one bothered to clean off. Now my insurance doesn't want to cover the visit.
3
7 years ago (08-06-2018)
Every time I go to a specialist, they do exams not covered by my co-pay. Without even asking! I assume it's part of the routine exam, then get slapped with $400 bill! Never again will I go there! Not only do they drain your pocket book, they send you away clueless as to what to do next. I figured out what to do next..I went to Mercy. Excellent caring doctors and staff. Tell you everything up front. No surprises. .and they follow up on your needs.
1
7 years ago (05-02-2018)
I had an open heart surgery at the University of Iowa Hospital back in 1990. I came around the world for a mended heart. The procedure was very complicated, a couple of things need to be repaired in my heart. Even though it was last 28 years ago University of Iowa Hospital was one of the top ten hospital listed in America. First I thanked to the Lord has sent me to the best hospital, second I thanked to all the doctors and nurses who took care of me back in 1990. The cardiologist are phenomenal and the nurses are very kind. Before I was discharged from the hospital the reporter asked me how I feeling, and the next day my picture was printed in Iowa's newspaper. Now I live normal and I grown up as a healthy adult woman. As long as I live always thank to the surgeons and the nurses from the Iowa University Hospital form the bottom of my heart. I highly recommended going there.
5
7 years ago (08-02-2018)