University of Virginia Health System University Hospital

This ER is a poor excuse for a medical facility. Five hour wait for possible flu. Vomiting, fever, chills, sore throat coughing and feeling like she might pass out! An asthma patient also with several autoimmune diseases. No one cared just let her sit in waiting room with "vomit" on her shirt. I know they might be busy but she waited from before 10 p.m. until 3:15 a.m. to be acknowledged! She's grown, this was ridiculous! I'll be in Charlottesville tomorrow to see administrator but not before I file a report to Richmond. I am totally livid! They could have least done something. The other reviews from this hospital are all pretty bad. It seems like someone would try to improve this mess! I once thought my child would be taken care of in this town as a student. No more! No one seems to care about their well-being! A Mother's rant! Sad situation!
1 9 years ago (19-02-2018)

My three year old son was transferred to UVA from our local hospital after he fractured his femur (he needed a pediatric orthopedic surgeon). The nurses, transport technicians and doctors in the ER were incredible, making sure my son was as comfortable as possible and even going out of their way to make sure he didn’t get frightened. They kept me updated regularly, and made sure that I understood everything they were doing. The nurses on the 8th floor were beyond amazing (Angie and Sarah) and I will forever be grateful to them for the care that they gave my son while we there. The compassion they showed was truly inspiring. The OT was a saint-making sure that I understood how to transport my son in his new wheelchair, showing me how to move him in his new cast and answering my questions without hesitation. The OR staff also took excellent care of my son. The nurses were so kind and attentive (something I appreciated so deeply as a scared mommy). The anesthesiologist offered nothing but patience and kindness, answering every question that I threw at him. The orthopedic surgeon (Dr. Abel) made sure that I understood the procedure and what we could expect post-op. He answered my questions readily, and never made me feel as if I were overreacting with my concerns. Child life staff went above and beyond, doing everything possible to help distract my son from the pain he felt-bringing toys to his room when he couldn’t leave, and then coming to the toy room to play with him when he was able to venture out. I will never forget the exceptional care we received at UVA during this terrifying time. I honestly do not have the words to explain my gratitude to the entire staff at UVA.
5 8 years ago (13-04-2018)

I was hospitalized for 4 days and they gave me top notch care. The people were wonderful. Absolutely the best hospital I've ever been.
5 9 years ago (25-01-2018)

UVA Pediatric emergency room is a JOKE. I showed up there with my 4 year old son with concerns that he can hardly speak! He has a draw in his face when he tries to speak that has been getting worse by the day and we were very worried about his well being. When we got there, they took us right back without wait and there was 4 doctors in the room that all SEEMED equally concerned about my son's condition.. the managing nurse told us that Brendan would need a catscan, bloodwork and possibly more test. So we wait. And wait.. fast forward 6 HOURS later, absolutely NO tests done, and a nurse coming in to inform us that the neurologist had FORGOTTEN TO PUT HIM IN THE COMPUTER! They came in our room again to let us know that we were to go home. They did absolutely nothing for him and to be honest, I dont think they even cared at all. I am beyond disappointed in the service and care that we received. And as I go home tonight still worried to death about our baby and planning out where to take him tomorrow to try to get some answers, I feel the need to post this to let all mothers know about our experience. If you can help it, stay away from this place.
1 8 years ago (24-03-2018)

JUST OUTSTANDING AWESOME 👏 😍 My grandauther is in PICU right now , recovery from a heart surgery, and they have The best treatment, the nurses ( Tiffany , Angie, Diana , Rebecca and Jaya in NICU , Kam , Lauren and other nurses in NICU , Dr.Gangeny Dr. Roser Pediatric cardiology, and even the cleaning staff (Joahna Hernandez) in the cafeteria ( manager James) they ALL very compassionate and have treated us as a family. They are all very attentive and nice.And they rejoice in our joys.
5 8 years ago (31-03-2018)