VIM Fitness

Clean, well designed, with considerate clientele and professional staff at the most reasonable rate for this caliber of club. Can be a little tight in the free weight area, but that's understandable when securing premium space in one of the most in demand US city centers. The whole place had the feel of a highend club with the exception of the wall under the bathroom hand dryer that could use a little more regular wiping down.

The best gym in Cambridge, easily. Lots of equipment, a big clean space and lots of lockers in the locker room. It can sometimes get pretty busy at peak hours, as well run out of space in the locker room, so I recommend going early in the morning or after the post work rush. They recently added a number of new stations and pieces of equipment, adding to its appeal.

Clean facility with abundance of different equipments! They are also offering several promotions until 12/31!

Great gym, questionable customer service. Loved working out at this gym, equipment is great and always available at least at times I went. Employees were super nice and helpful. Customer service from upper management is a little sketch. Moving to Chicago in 7 days and instead of working a deal out with a retuning customer they decided it was best to charge me for an entire month. I love this place and will be traveling back to boston ~6 times a year for work. I would have spent the money to workout at VIM during these times if they had treated me better in my moving situation.

I started going to VIM a couple on months ago when my office moved to Central. I don’t have anything but great things to say. The gym is clean, great layout of equipment, and it’s never overly crowded. For the price, it’s an incredible deal. Not as luxurious as Equinox but leaps and bounds better than a Boston Sports Club.

It has everything I would need and is really well priced, given it's not huge no pool or upscale. If you get a day pass, you have to pay $20 which can be deducted if you buy a membership on the same day. I've never used the showers but they look clean. Best of all--and this is super important as a young woman--everyone here is super respectful and I have never felt unsafe or creeped out

Last couple years with Covid making gyms a risk, this place was impeccable and safe with their cleanliness and protocol. Needless to say I am a fan and appreciate all they do to make my visits the Best!

Their customer service is the worst I've experienced in any gym, including a gym like Planet Fitness. Their online system is unnecessarily complex and clunky e.g. I had to re-type my address, number, and other personal information to cancel, whereas in other gyms, you just tell them your name and ask to cancel.. They also make you cancel at least two months in advance-- this was not communicated to me upon sign-up. When I pointed this out, they were very rude and defensive rather than apologetic. It's a shame BSC Central Square closed down because VIM is 3x as expensive and 3x as rude.

I’ve been a member for 3-4 years now and really like this gym. It is clean and facilities and locker rooms have an upscale feel with mid range prices, and it is rarely crowded even during prime times. You should definitely check it out if you are looking for a “nicer” gym while not completely breaking the bank— a huge step up from BSC or Planet Fitness while not quite as cushy as HealthWorks, for example. Viewing and bookings classes is easy with an app, and you can even freeze your membership if you take a vacation or extended time away. I will say that the primary Central Sq location has no windows since it is below ground. Regardless, it seems to somehow not have a stuffy feel. One recommendation would be to open a half an hour earlier at least to be on par with other gyms. I would love to work out in the mornings, but with a 6am opening time I would be cutting it close. A few other recommendations: don’t charge a $20 fee to “try” your gym— a one time free guest pass would encourage others to try it out and give off more of a welcoming vibe. I have overall been very happy with this gym, classes, and facilities.