WakeMed Obstetrics, Gynecology & Urogynecology

Doctors are awsome there. Front desk is another story. They will hang up on you and transfer you and not allow you to speak. Wake Med would have 5 stars if the hired a great staff up front with excellent communication skills and friendly voices. If id share my experience no one would go there but hopefully it was just me and it wont happen again.
2 7 years ago (21-03-2018)

We were discharged within three hours of admission because my cervix "had not changed enough" for the doctor to believe I was in labor. Ended up in ER at Brier Creek for contraction pain, and they sent me back. The same Dr. was vocally unhappy I was back, but admitted me and told me the next shift Dr. would evaluate me to see if it was "real labor". Apparently I was too "Zen" for them because I'm not a screamer and handle pain really well. I'm giving them a 4 rating because Dr. Kennedy reevaluated me, confirmed active labor, and delivered the baby within 2 1/2 hours without any unnatural inducement. She was amazing, and likely saved us from having a baby in the car. The nurses took really great care of me as well. It was just the one Dr. that I had a negative interaction with.
4 8 years ago (11-10-2017)

A practice with uncommunicative doctors and a practice for uniformed mothers. I started going to this practice when pregnant with my first child. I chose this practice because I first visited the hospital next door, and they seemed like they offered what I wanted in terms of birth experience: low/no intervention, skin-to-skin after birth, etc. However, the providers I dealt with were not communicative and downright neglectful when I had questions and especially concerns about the protocols and treatments offered. It was my first pregnancy, but I'd done my research. The straw that broke the camel's back was when I was visibly uncertain about the Tdap shot. I'd asked questions about it and got noncommittal, uninformative answers from the nurse (I felt I knew more about it than she did!). Before she left the room to go get the shot, she could tell I was still uncertain but didn't do anything to allay my concerns. I got the shot, but felt coerced into, and not that it was my decision and one I felt comfortable with. I did not have a good feeling leaving the office that day. So I didn't return. I felt more comfortable at my new provider than I had for the whole 7 months with this one. (For the record, I went to Baby+Co, where each appointment is a dedicated hour, so should you want/need to TALK with the midwives, you'll have the time). Also, I won't say much, b/c it was not my experience, but my sister-in-law was also pregnant around the same time, was also going to this office, and also left for similar reasons. The doctors are not interested in helping you through your pregnancy. They are merely there to make sure a threat to you or your baby is not imminent and to lecture you on any (non necessary) treatment you choose to forego.
1 7 years ago (13-03-2018)

I gave birth to my daughter in August of 2016. We had nightmare pregnancy dealing with excruciating pain from kidney stones. While I may not like every physician in this practice, Dedra was by far the sweetest person to treat me! I was lucky enough to have her the night my baby was born as well. Dr. Jacobs and Dr. McLawhorn were wonderful also! If you are able to pick who treats you, I highly suggest any of these three!
5 7 years ago (21-01-2018)

I will never use this practice again. I had a procedure 8/7 per a referral of one of doctors at my doctors office BUT not my personal doctor. I still have NOT heard back from the doctor at WakeMed. I was even told the results are there so this is is even more upsetting to me now. I will not refer anyone to this practice. I feel that I should add that the nurses have been very supportive each time I have called and asked for my results. So a shout out to the nurses I've worked with.
1 8 years ago (18-08-2017)