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Reviews, get directions and contact details for Walgreens

Walgreens
Address: 1602 Main St, Billings, MT 59105, USA
Phone: (406) 245-0178
State: Montana
City: Billings
Zip Code: 59105


opening hours

Monday: 8:00 AM – 10:00 PM
Tuesday: 8:00 AM – 10:00 PM
Wednesday: 8:00 AM – 10:00 PM
Thursday: 8:00 AM – 10:00 PM
Friday: 8:00 AM – 10:00 PM
Saturday: 8:00 AM – 10:00 PM
Sunday: 8:00 AM – 10:00 PM


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Reviews
I've never had a problem with this Walgreens, nor its staff until tonight. My family gets our prescriptions here at least twice a month, we're always there for some reason or another. Tonight (4-04-18 around 8pm), my sister and I went there to pick up her medication, during that time we were browsing the shelves of Walgreens. Not only were we being followed by the staff there, but an older gentleman who was bald, kept coming up to us and asking if we needed help. Of course we said no and carried on with browsing. He came up another time and was telling us that we've been in there a long time and that we should hurry up. He continued to tell us to hurry up and that we've been in there long enough (at this time we hadn't even been in there for more than 30 minutes). I was half tempted to drop the items I had in my hands and walk out that door. How disrespectful can a person be? This man was disrespectful, rude, and quite honestly one of the worst people I've seen work there. I am shocked he is working at a place where he needs to socialize considering how he treated my sister and I. Would I recommend this place? The pharmacy has never let me down and I will continue to use that service, but I will never shop inside that store unless it's an emergency.
1 7 years ago (04-04-2018)
I have never been to the pharmacy here without waiting at LEAST 30 minutes. EVERY time I have been through the drive-thru (which as has been at least 10-15 times) you are sitting there for 20-30 minutes. Today I brought my boyfriend to get his antibiotic eye drops and I have currently been sitting in the parking lot waiting for 45 minutes and still nothing. I understand sometimes they are busy and you have to go through insurance and all that but 45+ minutes?!?! There is nothing more infuriating than sitting and waiting for almost an hour every single time to get a freaking prescription.
1 8 years ago (18-12-2017)
I have never had a good experience with the pharmacy. I have currently been sitting at the window of the drive thru for over 10 minutes. I've pressed the button 3 tones and only been greeted with a snotty voice on the other ebbs that says, "someone will be with you when they are available." And then she hangs up with out letting me say anything. This is the last time I will fill my families prescriptions here. The attitude and customer service of the pharmacy department is terrible.
1 8 years ago (08-07-2017)
pharmacy is bad. there have no manners n disrespectful
1 8 years ago (18-08-2017)
My toddler was sick and given a prescription for an antibiotic from our hospital, however it was bitter and made him vomit. I called walgreens and spoke to a pharmacy tech who said i could bring it in and they would add flavor to it. After driving 20 miles into town to have it sweetened i was rudely greeted by a pharmacy tech who was unwilling to help. The pharmacist then came over and told me she would call her manager to check if she could add the flavoring. After going around the corner i watched the pharmacist attempt the phone call and then start on other prescriptions. After standing there for 10 minutes without her returnung to tell me any information, i grabbed my sons prescription and left. They were very unhelpful and unhappy.
1 9 years ago (11-01-2017)
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