Walgreens

Every time I go to this pharmacy there is an issue with getting my medication. It’s never on time with days of calling ahead. They make me call the doctor to request the renewal myself. Once upon a time people did their jobs. It’s worth the drive to go to a different pharmacy!

Over the past year the Pharmacy service has been terrible. Today I waited on hold for the pharmacy for over 2 hours. Finally when it was my turn in line someone picked up the line then hung up. I understand that there is employee shortage but I just don’t understand the employee rudeness. Walgreens pharmacy used to be top notch but unfortunately it’s become horrible. I will be moving my service to CVS. Which I read on the Neighborhood app has much better customer service.

Monday I was advised two prescriptions were ready. I stood in line 15 minutes. Pharmacist tells me she could not fill both prescriptions and she would order for next day. Next day I get a message my prescriptions are ready. I wait in line again. 15 minutes later pharmacist tells me she can’t locate my prescriptions. I absolutely HATE Walgreens and typically use Express scripts.

Wished I would have looked at the reviews before coming here. Wait time is absolutely atrocious. Made an appointment and still waited an hour. Pharmacist attitude absolutely sucks. Cvs is across the street though so I definitely am not coming here again.

The pharmacy is completely overwhelmed and has a hard time managing prescriptions. I’ve had issues with their online system, and it was always a crapshoot if my refill actually went through. Had to call multiple times to make sure the prescription was filled. I switched to the CVS across the street and haven’t had any more problems.

If I could give negative stars I would. I waited in the drive through line for an hour and half for a Covid test and to pick up 2 prescriptions . They could find my 2 prescriptions and told me to wait back in the line after I had already waited an hour and half…. Crazy…. I will no longer use Walgreens. This is ridiculous..

Pharmacy gave conflicting information about Rx, still could not full prescription for operation-aftercare medications within 24 hours, cited being "short-staffed". I won't be able to trust this pharmacy for prescription needs moving forward, unfortunately.

Pharmacy is horrible. Standing around 10 mins standing in line listening to them talking about who did what!! haha ! Hello 4 people in line and 2 employees need to come around counter to look at a dog’s sweater..then 1 girl helps that person, the employee walks away n doesn’t return. okay 3 people standing here. Waiting I wave at the girl at the drive-threw window “ she said we will be right with you” lady behind me said they are always like this. Finally the counter girls says all rude like I interrupted her conversation “oh how can I help “ Seriously bad service …

Went in at 9:50am nearly 3 hours after opening and see no cashiers. One guy in photo and he ducked into the back as soon as he looked up and saw someone had come in. Ok, no big deal, maybe it’s bathroom break time for everyone. I took about 5 minutes to gather what I needed…still nobody comes out. Waited at the register for another 2 while watching the photo area for the guy who ducked out…nothing, before giving up and leaving items up front. I get that Walgreens has had theft problems over the last year but what’s going on?…Did you all give up on paying customers or something?

I’m shocked at their behavior. I had been sitting in line 15-20 minutes before they closed and as soon as soon as I pulled up they closed everything down. It was 7:02. You guys really can’t finish the line? There was one person behind me. We came in the allotted time. How can you say l, as medical professionals that you advocate for your patients? I’m really disappointed with this. Obviously they hired pharmacist that don’t care about patient care. ZERO STARS!!!!!