Walgreens

Just don't!!! Stay Away! I think it's a more global issue with Walgreens than anything else but regardless stay away.I wait 6 hours wait for my prescription to be filled just to get there and be told they no longer have it in stock and have no idea when they will get it... Now this is a medication I must take daily to top it off to be able to get it filled at another pharmacy I have to call my doctor and have them write a completely separate prescription.... Their lines are horrible, and customer service was lacking to say the least yet still I went there but now you just come to the window and say sorry we don't have it and we don't know when we'll get it sorry for the inconvenience good night.... Maybe you could have said something 6 hours ago when you received the prescription or how about even 3 hours ago while my doctor's office was still open...No sleep for me

I am writing a review for the regular Store and for the Photo dept. They are both great, friendly & helpful customer service. I use the photo dept alot for enlargements and posters. They contact me right away when the photo items are done. I appreciate that. I have never used their Pharmacy so I can't comment on that.

Waited two days for meds. I show up to the pharmacy and the Clark hand me one or four. I ask her where’s the other ones. She tells me, “two are over the counter, you can choice the ones you want over there”. She was pointing at a row of meds. In the mean time she is telling me the other medication is going to take a few minutes I need to wait. This store has gone down. Not only are they nasty, but they open after 9:00 every time. Im leaving and going to CVS.

If I could give them zero stars I would the only reason why I use them is because my insurance require me to get 3 months supply and cvs doesn’t do a 90 day supply. Best way to contact them is calling Walgreens customer service and having them transfer you other wise you can’t get in touch with anyone

I don’t like Walgreens on forest avenue because there is always a long wait I like Walgreens on Hylan Blvd or clove road and the pharmacist was so nasty and the pharmacist behind the counter took forever to fill up my prescription first she said it is ready and then it wasn’t ready I mean come on people make up your mind

Does anyone actually work at the pharmacy here or is it just for show..? Good luck trying to get through to them over the phone.

The walgreens itself is always stocked and almost never has a line at check out. They allowed my son to use the bathroom as well. Clean and friendly. The pharmacy on the other hand is a hot mess. The phone is constantly not working. Prescriptions are never done in a timely manner and they are constantly out of stock.

I have NEVER experienced a seamless capacity to fill prescriptions. Even when it is ordered in advance. There is always a delay. ALWAYS! Standing here for 20 min waiting because their system is down. Even when they obtain it they claim 15 min to put 20 pills in a bottle! Incompetent system. It should not be this hard for a chain store!!! HORRIBLE!

I can now confirm that it took me 10 minutes of waiting over the phone to reach to the pharmacy and still waiting while I type this comment. Absolute worst place!

Getting the pharmacy to answer the phone is harder than inventing a cure for covid. Today I was on hold for 20 minutes before I gave up. Two days ago, I waited an hour on hold before I gave up. I know people are really busy these days, but an hour on hold? When I finally called and got the manager to transfer me to the pharmacy, they told me the delay was a computer glitch. That’s total BS. I never had this problem with Duane Reade. I will never shop at ANY Walgreens on Staten Island again. Especially THIS unprofessional uncaring pharmacy. All my scripts are now with Rite Aid. You are risking your life if you think the pharmacy here is remotely professional.