Walmart Auto Care Centers

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"Whether you have a new car or have been driving yours for years, basic car care is essential to keeping it running smoothly, efficiently, and for as long as possible. With over 2,500 Auto Care Centers nationwide staffed by certified auto care technicians who can perform the maintenance services your car needs, you'll keep your car rolling its best at a great value. Services include tire installation, battery testing and installation, oil and lube services, and more. Just drop your car off at the Auto Care Center and let the technicians get to work while you shop."

Address: 1607 W Bethany Home Rd , Phoenix 85015, AZ, US

Phone: (602) 246-0700

State: AZ

City: Phoenix

Zip Code: 85015

opening hours

Monday: 07:00-19:00
Tuesday: 07:00-19:00
Wednesday: 07:00-19:00
Thursday: 07:00-19:00
Friday: 07:00-19:00
Saturday: 06:30-19:00
Sunday: 08:00-18:00

Update Info

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Reviews

GO SOMEWHERE ELSE!!!! Ill start off by saying all the employees were very nice except for one mechanic. He was EXTREMELY rude. However, I was suppose to have two new tires put on, tires rotated, and a oil change. After waiting for two hours, I asked the cashier how much longer and was told they had only done the oil change. It would be another 3 hours possibly before my tires were done! No one told me how long the wait would be before I agreed to the service. They took my keys and left it at that. Multiple people were very angry in the lobby waiting for their vehicles. Poor communication, rude employees, terrible service. Not worth it.Services:&nbsp;Tires

Had to argue with the Wal-Mart lady just to take my car. They don't do tire checks, has to be a problem even when I told her my dealer warned me of worn tire tread and have a tire warranty with Walmart.. SO I reported a slow leak at check-in. First I've come across this from dozens of WM tire centers I've gone to! Another problem is waiting in the drive-up only for oil changes but they don't tell u that until they come to your car. They need have a sign that tire service require in-store check in and not waste people's time!!

Tire center is fantastic! Thank you to the team there for getting it done. It’s not easy right now to order and install anything. They worked it out and helped me for a good price and great quality.

We had set an appointment for 11am to get new tires installed. Got there and was told they canceled my appointment with no explanation or reason why. Was still seen and its currently 3:45 and they have yet to work on my car. This is beyond okay.

Not the bubbliest of customer service, I’d admit. I don’t really care if you’re not all smiles all the time. However, the service was great and considerably timely it’s 2 days before Christmas and everyone and they momma is shopping at Walmart and probably getting their car repaired in the process.  Guy, the customer service agent, was thorough and efficient. He was polite and answered all my questions. What more do I need from him?  The only downfall is that I just got a battery changed within the last couple of months and I had to replace that. I guess you get what you pay for.  I want to be clear about my review, I enjoyed my service and I would recommend to a friend.  ProTip: plan to do some grocery shopping during your wait. The repair agent can check your groceries out and charge you for the repairs at the same counter. You’re welcome!

When I pick up my car after oil changed. The paper says tire check is completed. They lied! It’s was low. I had go somewhere auto shop. This is NOT first time!!!  Worse service

I called ahead to see if they could mount tires on my sprinter camper. They assured me it wouldn’t be a problem. They couldn’t do it. I got better service and pricing from Woodys.

4/27/19 drop off at 1000 pick up at 2 pm  Avoid this place AT ALL COSTS! The employees do not care about you whether that’s inside the store or those checking in your car. Inside they ignore the customers and talk about how annoying they are as if they are not right there. The manager, you can tell, has no clue how to runmanage staff according to a task within a time frame an auto shop. Overwhelmed and rude to paying customers who are told one thing at check in and told another check out. Wasn’t called that car was ready, oil light not reset, and no sticker for approximate next oil change.

The staff was really friendly and I was able to get my flat tire fixed in no time!Service:&nbsp;Tires

Have three stars because the men that work the front do not offer any other services.  This could be an issue if someone doesn’t know what they need. I came in for tire rotation and balance and the a lazy man with tats didn’t look to see if my tires were lifetime balance they are and proceeded to charge me. I asked the hard working woman in pic to help me out. Which she did. Thankfully there are decent people who work at Walmart. There not all lazy.   If the men pictured talk to you. You best talk to the women that work here. Had to downgrade. Again walmart failed to perform. I don’t recommend buying tires from any walmart. The service after is horrible. Constantly have to bring it back for not balanced correctly. They need better trained techs or the techs simply aren’t doing the work. Just buy tires at discount. Save yourself headaches.

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