Waters True Value

In the past year I have gone through Waters True Value in Manhattan for all my events and grandkids birthday parties. They are amazing and extremely helpful, dependable, and professional. The men and women who work in the store are always helpful and incredibly nice. The workers that Waters sends out usually bust their butts to get the job done and make sure its done correctly. Though I would have to say that if you are planning an event and need tents or even just a bouce house, the best gentlemen I have met from Waters that I have met are Nate, Shadow, and Harden. These 3 men go above and beyond to make sure that all my questions are answered and that everything gets done safely and exactly the way I need them to be. I will definitely be renting from them again once the weather is nice again. Would highly recommend and have to all my friends and family and anyone who asks me about their store.
5 7 years ago (06-04-2018)

So, I called a week ago to rent a bouncy house for my daughter's birthday party today. I got the Disney one with the obstacle course, bouncy house, and slide. They called me two days later saying there was A glitch and someone else booked it before me. So, I could have one half off. The original one I wanted was $183 for 24 hours. Anyways, I chose a regular Disney princess bouncy house instead. And half off was $100? Didn't make sense to me that half off the other one was less $100 and had more stuff, but whatever. They called and delivered it the morning and I asked the guy that delivered it if he could set it up for me because I never had one before. Gladly set it up and had it ready.. but later realized after he left he didn't stake it to the ground. About an hour into the party, my 4 year old daughter and her 3 year old cousin were in the bouncy house and the wind picked it up and blew it about 15 feet (only reason it stopped was because it hit my car). As it blew away, it also unplugged it and started deflating on the girls covering the entrance. I panicked and was able to get the girls out after a couple minutes. Luckily, the girls are okay, just shaken up. They guy came back to pick it up and said it wasn't mandatory for Waters to stake it down? Anyways, Water's, I HIGHLY recommend you make this mandatory before you get yourself into a lawsuit. Shadow, your deliverer, was ignorant and said just because it wasn't blowing hard when he set it up, that he didn't have to stake it unless it was blowing 25 mph. I don't even think it was blowing that hard when it blew that heavy bouncy house across my yard.
1 7 years ago (24-03-2018)

Rented a slice seeder and the process was quick and easy. The men helped me unload it out of my truck! Geri was the cashier and she was awesome and had a great attitude for so early in the morning!
5 7 years ago (18-04-2018)

Always helpful; usually has what the handy man needs.
5 7 years ago (23-05-2018)

Staff is helpful when you find one. I was shopping for screws once I found them I looked literally 2 feet away and found the same exact screw for about half the price.
4 7 years ago (27-01-2018)