Wilson Lighting

We came in looking to replace a finial and a machine screw that came off the bathroom vanity in our RV during travel. The light was hanging on by just a wire. We are visiting from Florida so we didn't know where to go. An employee at Home Depot referred us to Wilson Lighting and we are so happy she did! A young man at the service desk at Wilson Lighting took the finial we were trying to match back to the store's parts room. He returned after ten minutes or less with a couple of screws that fit our finial and a couple of end caps. The end caps were not pretty things but they would hold our light in place until I could order something from an RV supplier! I was happy since the tiny holes on the finial were proving to be not a standard size and nobody seemed to have anything that would fit. I asked the young man how much for the parts. He said they were spare parts and that they were FREE! He suggested that next time we needed bulbs or lighting, perhaps we could return to their store. Since we are not from the area, that is unlikely. However. I can leave this post to let everyone in the area know about the extra mile the young man at Wilson Lighting went to for us.
5 8 years ago (09-06-2018)

This store has amazing light fixtures, unfortunately their customer service is absolutely awful. After walking around the store for over 30 minutes, not one person asked us if we could be helped. In fact, I saw multiple employees sitting at their desks, not one greeted us, or asked if we needed help. I ended up asking a gentleman that worked here for help with some questions I had, and he seemed bothered by me approaching him. He quickly answered my question and left. To be honest, I was shocked! As a business owner myself, I hate giving bad reviews, but I was baffled that employees here would treat customers in this manor. I left and will be taking my business elsewhere.
1 8 years ago (18-05-2018)

We have had amazing customer service even when there was a small mixup. We weren’t getting very fancy items but were treated respectfully, and the manager went out of his way for us. We are super pleased with all of our purchases.
5 9 years ago (26-01-2018)

Endless selection top quality. Exceptional installation service and they stand by their product, prices and warranties!
5 9 years ago (05-02-2018)

I really enjoyed this store. They had a good selection, had to walk through several times just to see everything (there is so much). Quintin was helping us and was great. I found lights for my next project and mirrors for the current project. - Great Store.
5 9 years ago (25-07-2017)