Window World of Central Illinois

We had an estimate for siding and windows and I was honestly very discouraged. The man who came to the house was very rude and acted like he had zero time to be there. Something was wrong with his arm and he couldn't even lift it over his head to measure the house correctly for the siding. If he was hurt, it's fine but at least send someone who can do the job properly. We have gotten several estimates and his estimate for siding was more than $4k over the nearest estimate we were given. The cost of windows and installation was cheaper than anyone else but he didn't have to measure for those and just the fact that this company would send someone so rude and strange out to do estimates makes me wonder about the people they would send to my house to do the work. If you want to sell something to most people, you need someone who is great at their job AND customer service. And I actually mentioned the bad experience to a friend who contacted her mother who had just gotten an estimate for windows and she asked me what the man's name was, when I told her she said, "Yep. He was nasty tempered when he was here as well and acted like he had better things he could be doing." Very disappointed.
1 8 years ago (14-05-2018)

From the initial phone call to set up a time for an estimate, all the way through installation, everyone with Window World was fantastic! The installers were extremely knowledgeable and more than happy to go over every little detail. Thank you so much, my house desperately needed the windows you all put in, they look excellent!!!
5 8 years ago (07-06-2018)

After getting other estimates from different companies, we are absolutely ecstatic that we went with Window World. The salesman (Iven Gwenn) was very professional and the installers did an amazing job. The people at Window World are very nice and efficient. Thank you Window World. From the Armstrong's.
5 8 years ago (17-05-2018)

Window World did an excellent job. They have now replaced all my windows, siding, soffits, fascia, gutters, and trim work. The staff was very courteous and professional. I absolutely love the new look of my house!
5 8 years ago (30-03-2018)

They kept me in formed the whole time and Windows came in early and were in stalled right away and quality of work was really good
5 8 years ago (17-05-2018)