Reviews
We have had 2 sliding patio doors, two big double stationary windows and 3 large glass block windows installed by Window World. Mark and his crew have made my life very simple and my home much more enjoyable. I am a contractor who is capable of the install, but not enough time, and I can say that the installers are very talented, and professional. The products that they offer, along with the installation materials are top notch. I will continue to use Window World for all of my homes needs.
5
7 years ago (11-05-2018)
We have replaced all the windows in our home with Window World
as our company. I am very satisfied with the windows I love the beveled glass and I love their triple pane low E glass. They were very professional from our salesman Scott to our install guys Paul and his crew they did a great job. I love my new windows I’m happy we did the brown trim to pick up some accents around the windows and I’m just looking forward to winter to see how warm my house will be. Thank you window world for a great job and great service !
5
7 years ago (01-05-2018)
From beginning to end my experience has been a positive one with Window World of Joliet! The sales person from the start was straight forward, to the point, and in no way aggressive. We knew up front what we would pay and that did not change. Our window is a rather large one, measuring 10' x 5', a bow window, casement style. As with anything else in our world we can have issues. Cars break down, TV's don't always work properly, washer or dryer quits on us. The real question is how you are treated by the manufacturer when these things happen. Well, we did have a situation come up with our newly installed window. The details are unimportant as Window World acted with utmost integrity on our behalf. I made it known to the company simply by sending an email asking about our warranty coverage, and briefly described the issues at hand. I had an immediate response! In fact, the CEO of the company was at my door the very next day! I'm not saying that would always happen, but perhaps our location to their office made this possible. During the time it took dealing with the makers of the window, I received several phone calls keeping me up to date on the progress of my situation. Bottom line, with their persistence and diligence in working and communicating with the manufacturer of the window, we received a new one and they installed it with no reservation what-so-ever! The guys that performed the install, Brian, Paul, and T-bone, were excellent!
There is a lot of competition out there and certainly much higher prices too. But should any issues arise, well, I couldn't imagine it happening as smoothly as Window World of Joliet mastered this one! Consider them if you have up coming needs at your home. They have truly proven their dedication in presenting their company as an outstanding one!! Thank you, to the Window World Team of Joliet !! (Update pending as of 05/26/2018).
5
7 years ago (26-05-2018)
Richard our salesman was awesome. Very friendly, wasn’t pushy or over zealous and was very patient with us with helping us pick out the perfect door. Easy ordering and surprised that our doors arrived early. Brandon and Eric were awesome as well. We’re on time, friendly, very professional, cleaned everything up and answered all of my questions. We can’t wait to order our front door and refer our friends to Window World!!! Mark you have a great crew working for you.
5
7 years ago (21-03-2018)
We called Window World about 2 years ago to have Tom Marvin come out to look at some leaks. We thought we needed new windows, but Tom let us know that wasn't necessarily the case... he was honest with us. We were so impressed that he didn't just try to SELL us something like everyone else, that 18 months later when we did need new windows throughout the entire house, we didn't even call any other companies. That's half of the good news. The other half, is that Brian and Joe and Tom all worked extremely hard to help us hit our ridiculous deadline. They completed the work ahead of schedule, and on budget. No disappointments. No surprises. Brandon and Paul and the rest of the crew were very pleasant while they were in our home. I can't say enough about this company, and I will look to them and the way that they took care of us as I continue to build my own business. Thanks again guys!!
5
7 years ago (08-03-2018)