Illinois Energy Windows & Siding, Inc.

A young man came to our door the other day about windows and siding. We are actually looking to replace ALL windows and ALP doors on our home! That’s where my excitement ended. This door knocker knew nothing about the products. However, he said could set us up with a knowledgeable sales person to get us a quote. Awesome! No, not awesome. See the thing is, they want both myself and my wife to be home. Unfortunately that wouldn’t work due to my wife’s crazy schedule. I gave him a time that worked best for me and told him to clear it with his boss and they could have the meeting. This guy came back 3 times within 15 min. He said he had cleared it with his boss and the sales/quote guy would see me at the time we agreed upon. Now fast forward to quote day. I received a call early confirming the time. The guy on the phone reiterated that my wife and I were to be home. I explained the above story. He again had the same things to say about both of us being home. I again told him it was cleared already. He stayed the course. Here’s where I had to stop the ridiculousness and cancel their appointment. If the process of getting a quote is this difficult, I want nothing to do with the impending nightmare to come. I would not recommend this company to anyone. Edit: I received a call from them the other day. When I told them I wasn’t interested the guy kept going on and on. I stopped him and recanted the story above. He then grew angry and tried to chastise me for leaving a bad review. Saying things like I was trying to ruin their business. To which I replied; No your policy, unwillingness to be flexible, lack of training, poor communication, and attitude is what is ruining your business.
1 7 years ago (01-05-2018)

Dear Brian, Dave and management My husband and I purchased windows on our home about a year ago and felt we should share our experience. Illinois Energy Contacted us with a college student at our door who was extremely polite and was able to answer a lot of questions we had. We proceeded to Schedule an estimate which was challenging because my husband travels a lot and it’s difficult for us both to be available. Illinois Energy provided a wide range of availability and was able to see us on a Saturday at 10am. The representative Who came to our home was extremely kind and very patient as we have two small kids 3 and 1. He was thorough but also respectful of our time. The overall process took about 2 hours through questions and providing a quote that day. We had 1 other estimate about 6 mo ago and decided the quality, price and warranty were far superior. We weren’t ready to buy windows but we decided to replace and start with the worst ones in our bedrooms. The overall installation was very clean and efficient and they truly over exceeded expectations. The warranty they provide on their products was the main selling point. Whoever is considering purchasing windows, I would like to recommend Illinois energy to you and anyone who is looking for a great trustworthy local company.
5 7 years ago (20-02-2018)

The salesman came to my door in 2012 and was pushy and for whatever reason my wife have them her phone number. Since then they have called 3-4 times a year. Even though every time we have said not interested. And even threatened to call the police for harrassement. Well we just received another one of these calls. I live in a rental. We have told that to them. I bet they will call in a month or so. Terrible company. If you need to push this hard for sales, you're doing something wrong.
1 7 years ago (30-05-2018)

We have worked with this company now over two separate occasions. The first was a set of windows which were installed in a days time, everything went smoothly and the crew was very clean. The second and most recent project was a front door that has completely changed the look of our house! I would highly recommend this company, each project that we did with them has been a pleasant experience. We will be contacting them first for our next home improvement project!
5 7 years ago (06-03-2018)

We just had a front door with sidelights installed by Illinois Energy and we are very pleased! Our old door was drafty and we have already noticed a difference in the temperature around our entryway. The quality of the door is very nice and has really improved the look of our home from the outside and inside. Everyone we worked with or spoke to at Illinois Energy was very polite, friendly, and professional. They took the time to answer our questions and didn't try to pressure us into buying a product we didn't want or need. The installers were great, got the job done on time and made sure we were happy before they left. We will definitely be using Illinois Energy when we are ready for new windows and/or siding!
5 7 years ago (05-03-2018)