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Reviews, get directions and contact details for Z Salon & Spa

Z Salon & Spa
Address: 9407 Shelbyville Rd, Louisville, KY 40222, USA
Phone: (502) 426-2226
State: Kentucky
City: Louisville
Zip Code: 40222


opening hours

Monday: 9:00 AM – 6:00 PM
Tuesday: 8:00 AM – 8:00 PM
Wednesday: 8:00 AM – 8:00 PM
Thursday: 8:00 AM – 8:00 PM
Friday: 8:00 AM – 8:00 PM
Saturday: 8:00 AM – 6:00 PM
Sunday: Closed


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Reviews
Do not trust Z Salon if you are a bride! I had such a horrendous experience getting my hair and makeup done. Stylist, Kelly, did not brush my hair before beginning and immediately began curling, teasing, and hair spraying my hair until it quickly turned into a matted rats nest on the back of my head. When attempting to put my veil in my hair was so matted it could not even be inserted. She attempted to fix it, calling for another stylist's help when I became visibly distressed. At the end, she simply placed four bobby pins in my hair and asked me if I wanted her to make it more secure. At this point I was so upset, and she clearly was not interested in taking my hair out and re-doing it. It was approaching 1:00 and an associate walked over earlier informing her she had someone coming for a bang trim at 1:00- this was clearly more important than my bridal trial. It fell out immediately upon going home, so I have no way of knowing how my hair would look or hold for my wedding. My makeup was done so strangely, I did not even look like myself by the end of it. I'm still trying to figure out what went wrong other than the stylist does not know how to choose a color palette for my hair or skin tone. They offered a re-trial with one of their top stylists with 20+ years of experience, but I could not trust the same thing that happened to me on this trial-gone-bad would not happen to one of my bridesmaids. WOULD NOT recommend any bride trust Z Salon with the most important day of their lives!!!
1 7 years ago (31-05-2018)
I've gone to Z Salon for haircuts for several years and have always been happy with their service. Yesterday, I accidentally went to the wrong location and was already running late due to traffic and pouring rain. I was so sad since I live about an hour and a half away and hadn't had a hair cut in longer than I care to admit due to having a baby and life being crazy. Upon hearing about how far away I live, the receptionist went out of her way to get me a slot at the other location. Shout out to my stylist Stephanie who adjusted her schedule to make it all work and for being so kind about it. The whole staff was super accommodating and never made me feel bad even though it was my fault. And their services and products are amazing too and my haircut is super cute! Thank you everyone for being making your place a great salon!
5 7 years ago (30-03-2018)
The absolute best spa that I have ever been to! From the moment I walk through the door, until I have to leave. I didn't think it could ever be better, but they have finished remodeling, and it's even sweeter! Perfection!
5 7 years ago (04-05-2018)
I always look forward to my visits with Jacqueline. She provides me with a great cut every time and gives me tips on styling and new products. I keep coming back because of Jacqueline; we always have a great time catching up with each other and that adds a lift to my week.
5 7 years ago (31-05-2018)
Che did.exactley what I had asked for...He keep some length and layered my hair since it's very fine and seems flat. But be did an excellent job and I would highly recommend his exceptional services offered by this establishment. Fantastic customer service. They were very focused on working with my schedule to get me in for a visit. I.purchased some great products they actually used on me while being pampered!.
5 7 years ago (12-02-2018)
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