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Reviews, get directions and information for Ace Hardware-O'Fallon & West Belleville

Ace Hardware-O'Fallon & West Belleville

About

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Description

As your local Ace Hardware of O'Fallon, our store is a member of the largest retailer-owned hardware cooperative in the industry. Our store started in 2007 with huge support from all of you. Ace Hardware began as a small chain of stores in 1924 and has grown to include more than 4,600 stores in 50 states and more than 70 countries. As part of a cooperative, every Ace Hardware store is independently owned. From neighborhood hardware stores to lumberyards to super-size home centers, each Ace Hardware is unique and tailored to meet the needs of its local community. We are all committed to being "the Helpful Place" by offering our customers knowledgeable advice, helpful service and quality products. As the helpful hardware folks in your community, we promise that, "helping you is the most important thing we have to do today."



"As your local Ace Hardware, we are one of 5,000+ Ace stores locally owned and operated across the globe. But we are not just about numbers. We are about helping neighbors, because each one of our stores is a part of your community. We are all committed to being "the Helpful Place" by offering our customers personal service, quality products and a convenient shopping experience from the local experts who know you best. As the helpful hardware folks in your neighborhood, we promise that helping you is the most important thing we have to do today."
Address: 600 Southview Plaza Suite 1, O'Fallon (Illinois) 62269
Phone: (618) 397-2501
Parking: Lot
State: IL
City: O'Fallon
Street Number: 600 Southview Plaza Suite 1
Zip Code: 62269
categories: home improvement, hardware store


Opening Hours

Monday: 07:30 - 20:00
Tuesday: 07:30 - 20:00
Wednesday: 07:30 - 20:00
Thursday: 07:30 - 20:00
Friday: 07:30 - 20:00
Saturday: 07:30 - 19:00
Sunday: 09:00 - 19:00

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Reviews
After a power outage our home AC condenser wasn’t working. I found that our capacitor was our likely culprit, I found this store had one in stock. I called the store and the associate put hands on to verify it was there before I drove all the way to the store. When I arrived at the store I was greeted with some of the best customer service I’ve experienced at a retail store. I was greeted by a woman asking if I needed help finding what I was looking for. She immediately directed me to the right isle and radioed an assistant to meet me in that isle. Long story short I was in and out within minutes, every worker was extremely pleasant, and the capacitor I purchased solved our AC problem. Shout out to this store and the entire staff that was working today. If I could give a 10 star review I would!
Friendly staff and always great service. It's nice to go somewhere where they always ask you if you need help finding anything. This store always has what I need and the coupons are great too.
A huge ace store with everything you could need. Had a 20% off yeti sale 7-10-2023. Purchased a few more yetis.
Fantastic service, above and beyond in the hardware depth. Didn't have item I needed so fabricated it for me.
I haven't been to Ace in a very long time. I completely forgot why I loved going to Ace Hardware, versus the bigger stores, and was quickly reminded the second that I walked in the door. With two toddlers it's hard to juggle them, plus remember what you need, plus get everything you need when shopping. I was helped by a young man that led me to every item I needed, took the items to the front and after checking everything out he took them to my truck. Such helpful service. I passed Lowes and Home Depot to get to Ace and will continue to do so. Thanks for reminding me what great service looks like.
Staff is super friendly, and they have fantastic seasonal sales for veggies, flowers and other plants.
Skip Lowes or home depot, locally owned business and they take care of us. Best customer service ever!!!!
Helpful and friendly staff at both ace hardwares I went to in two days. And they did help me find what I was in need of.
These folks are always so friendly and wonderfully helpful. Every time we've been in there, they have welcomed us with a genuine smile and gone out of their way to help us find an item, an aisle, or specific area. We love the convenience and home-town feel and very much appreciate their sincerity and exemplary service. Thank you sincerely for treating us with such care and respect!
Always a friendly staff who are willing to help you with your needs,
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