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Reviews, get directions and information for The Home Depot

The Home Depot

About

To contact Customer Service please call (866)466-3337, then press option 7.

Description

The Belleville Home Depot isn't just a hardware store. We provide tools, appliances, outdoor furniture, building materials to Belleville, IL residents. Let us help with your project today!

Address: 5501 Belleville Crossing, Belleville (Illinois) 62226
Phone: (618) 239-3351
State: IL
City: Belleville
Street Number: 5501 Belleville Crossing
Zip Code: 62226
categories: chemical company, commercial & industrial equipment supplier, business supply service, appliances, carpet & flooring store, garden center, building material store, hardware store


Opening Hours

Monday: 06:00 - 22:00
Tuesday: 06:00 - 22:00
Wednesday: 06:00 - 22:00
Thursday: 06:00 - 22:00
Friday: 06:00 - 22:00
Saturday: 06:00 - 22:00
Sunday: 07:00 - 20:00

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Reviews
This rating is for the Home Depot delivery service . Never opt for home delivery .They have a third party LTI logistics , they are the worst guys in this business.They spoil the name of Home Depot. I ordered a dish washer finally after 3 attempts , all due to their mistakes they delivered a damaged product. Then waited for almost two weeks to get my refund as I decided to return the product . Terrible delivery service . Summary Ho depot is very good , nice staff , nice range of product but never opt for home delivery.
I purchased a tool chest about a month ago and was told it would be in on Nov 29 I have been calling but no one in the store in any department has picked up the phone it just rings and rings and rings . I am truly disappointed in a company as big as Home Depot not being able to answer a phone call. That’s not just it when taking the order the person doing so had a rude attitude towards us very snappy with asking questions . How does a company keep someone with that attitude towards customer like that .
Very good store associates. Sometimes hard to find one free. Good advice on building stairs.
Home depot has a great selection of building products and more. You can definitely wander around and find stuff you didn't know you wanted. They would get 5 stars if it wasn't so difficult to find an associate to help you.
In the past, there was a problem finding someone to help you in this store and if you did, you got the impression you were inconveniencing them. I am happy to report that this has dramatically improved. They still have a way to go before I give them a 5 star rating.
Robert, in the doors department helped us today, he was a very pleasant and knowledgeable man. Made our decisions super easy. Five stars for Robert!
Very expensive, but have products that aren't available any closer to me. Still haven't found a better deal on tool cabinets for over 5 years, though.
Nice huge well organized store. Store employees are awesome. Very friendly and eager to help. In 2 minutes looking for portable bq, two different employs came and asked if i need help. Wow. Good job. I ended up buying one to my satisfaction.
They don't even deserve 1 star. I was planning to move my apartment stuff with Home Depot Large cargo van and reserved it by walking into the store directly two weeks ago, well in advance. I was waiting for a confirmation email 4 hrs before my scheduled pick up. Even after that I didn't get any email confirmation nor a message. I trusted these guys and didn't plan for an alternative. When I called to verify, the guy was so sarcastically spoke and admitted that he FORGOT to call and inform about the "died battery" in the van which happened atleast a day before. Poorest service and very bad team here in Rental dept. Worst experience. Bottom Line: prefer Enterprise Rentals instead of this worst store or book atleast 2 more truck/can as an alternative. Never trust them blindly. This is was my first reservation at home Depot and would be the last time too.
Had this old lady cutting a key for me she told me to wait , she'll be back . Then she served 2 other guys . After 30mins she got to me. I asked if she can show me we're staples we're she down the ilall on the left. I said pls can u show me ,she said I have anther customer waiting. I have a 2.5 hr drive to Toronto. She was a bad worker. I wasn't happy at all....
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