Altus Baytown Hospital

Very caring staff, very professional. Nurses were helpful and attentive. The Drs have been very caring as well. Nice, clean facility. The nurses and doctors explained everything to me and made sure I felt comfortable.

Staff extremely, knowledgeable, friendly and personable! Facility was very clean and really nice. Definitely would recommend to anyone that is able to have surgery there!

Very professional staff constantly concerned about my well-being. Informative, pleasant, experienced staff with me every step of the process to making certain my seatbelt was properly fastened and I was comfortable when leaving.

I was made to feel safe and comfortable!Nurses, Courtney and Diane were amazing, they know what customer service is!Being so professional and thorough, I felt safe.

I had such a wonderful experience before and during my surgery day... Everyone treated me special and with so much care. Knowing I was going to have my knee worked on caused me some stress but as it turned out ,with everyone involved that stress was gone...the care was excellent and I'm so happy I had my surgery at Altus... Between Altus hospital and Dr Horn- Fondren Orthopedic Group LLP. I am sitting at home having a great recovery...Thank you for reading my review on

Clean facility with Friendly Personnel. Is not overcrowded to the fact that you are nervous. My family will be using this Altus facility again if the need arises.

Horrible. I went it in order to confirm if I still had Covid because all of the Urgent Care facilities near me were out of the Covid Test. My job required a neg. test in order to return back to work last year. I told the doctor and nurses that I did not want all of the other test, but they still billed me for a chest x-ray, the emergency visit, influenza assay A&B, and a enzyme assay. All for a total of $3,207. I only wanted a COVID TEST! My insurance absorbed most of the cost. The doctor was very rude and insisted even when I knew my chest was fine that he was going to do a chest x=ray after I refused. He was an older black gentlemen. One has the right to refuse service, but this hospital will bill you even though you do not want the service. NEVER AGAIN!!!!!

Went in and was treated with a smile and a how are you doing from the Reception. Then a short time feeling out paperwork. Then back to the back and no time I was completely done. My technician was perfect. Very polite and professional. Thank you for your service. I want to support this hospital. Just like they support me. Thank you again.

I went in last night with severe pain in my right side. The lady at the front desk, Suzanne, was amazingly kind and super patient. She got me in and seen so fast I was honored. I am a woman of a certain size and she and the entire staff made me feel super comfortable. The nurses were awesome. Dr. Gonzalez was incredible. I was told that they had other patients ahead of me but, I was seen within 5 minutes of arriving there. My sister and my grand baby were with me and they were so kind and fun with my grandchild, she made her some new friends honey! They put me in a "kiddie" room that accommodated me and my granddaughter. I was in and out. They gave me an ultrasound, ekg, and ct scan all in under 2 hours. That's what I call good service. When my insurance didn't go through, they didn't have an attitude or treat me differently, nope, they just called me later and told me they would bill me separately. Later on my insurance came through and their attitudes were still warm. This is a great place to come when you need help asap!! Thank me later honey!! Be kind to this amazing staff!! They deserve it!!

Everyone was really nice, I needed an MRI and their MRI machine has apparently been down for months. Still charged me for a visit with zero results!