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AMC Empire 25

  1. New York
  2. West New York Movie Theater

Reviews, get directions and information for AMC Empire 25

AMC Empire 25
"Experience the difference of AMC amenities. From spacious rocking seats to luxury recliners, innovative menus and premium offerings like IMAX, Dolby Cinema, and Prime at AMC, AMC Theatres offers a range of ways to get more out of movies."
Address: 234 W 42nd St, New York 10036
Phone: (212) 398-2597
State: NY
City: New York
Street Number: 234 W 42nd St
Zip Code: 10036
categories: movie theater


Opening Hours

Monday: 10:00 - 23:00
Tuesday: 10:00 - 23:00
Wednesday: 10:00 - 23:00
Thursday: 10:00 - 23:00
Friday: 10:00 - 23:00
Saturday: 10:00 - 23:00
Sunday: 10:00 - 23:00

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Reviews
I love the theater, but they need to work on some of the electrical stairs that didn’t work on that they. Every thing was clean and nice, but at the end of the movie the maintenance crew made us walk back from the 6th floor to take the stairs because they were cleaning the carpet, I understand it but they need to ask if the person have some physical needs. My children are chronic Asthma and taking down so many stairs with two autistic kids it’s not fun at all, I was very scared and concerned, and for that reason am giving the 3 stars but I did love the theater.
One of the best and well preserved movie theaters! It features nice architecture that has made this a landmark for AMC. A neat spot to catch any of the latest movie releases! The movie theater experience here is simply amazing and spacious! Food is good too for a quick bite! Some sections have recliner chairs which is a nice addition. Get your popcorn ready and checkout this theater!
Blue beetle ! One of the best action movies I’ve seen so far this year ! Buy your tickets in advance to avoid a long wait in line for a ticket . Comfort seating along with a variety of food and snacks . Even the sounding was so much better than any theater I have been to . Perfect
First time going to the cinema in America. Very cool. Liked the ease of purchasing tickets. However its pretty confusing to traverse. Prices are pretty mental as well
My family and I had recently visited AMC in Times Square to see the ninja turtles on August 1st since there was a premiere. We visited the concession stand before catching the premiere and There was a cashier named Samuel who convinced us to get the large popcorn, huge soda, that came with the ninja turtle merchandise which I’m really glad to purchase because it came with a cool plastic cup, a mask etc. He was kind, helpful, knowledgeable and he helped us with directions to our movie. I will definitely come here again with my family/friends and recommend it to others!
A bigger NY movie theatre near the busy Times Square with kind staff and comfortable seats. They have 25 screens with a good number of restaurants nearby and are conveniently located between two subway stations. At first glance, this AMC is pretty and huge. The outside lights shine through the windows and you see the busy crowds outside. However, the theatre was not crowded, very clean and worth the cinema experience. There are self-service ticket kiosks at the entrance/main lobby. There is usually a staff member available to monitor and provide assistance. The machines take credit cards tourist-friendly or you can order your ticket on the website. The kiosk interface was user-friendly and easy to navigate. Great experience and vibe; we had a great time enjoying the movie, Everything Everywhere All At Once. Do note, give yourself some time as there are various floors and limited narrow escalators to get to your screening.
How can a theater with 10 different floors never have the escalators working or only one elevator operational!
I am a regular here at AMC Empire 25 Theater for several years and I have had the most bizarre movie experience tonight. I paid $17.99 to see the Pope's Exoricist at 1120pm, on the last floor. I noticed the lights were on during the trailers, I thought to myself maybe it will turn off when the movie starts. The movie begins and I'm watching the first 3 mins and the lights still have not gone off. I leave the room to look for a staff member and there was absolutely no one in sight, not even security or cleaning staff. I seriously felt like many staff members were acting like they were off the clock since they were nowhere to be found. I go to the floor below and samething again, it feels like no one was available. After 10 mins of missing the movie I finally come across a lady who works in AMC and she radios someone to come to turn off the light, which took another 8-10 mins. So in total I missed about 30 mins of the film. After the film I finally find staff members in the main floor and ask to speak to a manager, he they radio for Marquise the manager, who didn't even apologize for the inconvenience and had a attitude because I called for him to ask for an explanation on why that happened. Then I asked for a refund and he got loud with his voice and said there is not nothing he can do because no one in his staff radioed him prior to when the issue occurred. I insisted to tell him your staff member who works the elevator knew and eventually called for help and I missed about 20 percent of the movie. I don't understand how Marquise the manager is angry at the customer for making the complaint when he wasn't doing his job and not having any staff members in the top floors. This is very upsetting because I come to this theater a lot and never had an issue until today and management treated me very terrible with no compensation.
Their IMAX is great but I prefer the larger leg space and better seating arrangement of the fresh meadow AMC IMAX. Since it's in times square this theater can get excessively crowded. The washrooms are also extremely busy after shows. Expect a slow food service. I would suggest not to eat anything there and just have a meal outside for better value. The sound quality and picture quality are very satisfactory.
I visit this AMC 25 theater more often than any other theater in city-- usually for IMAX or Dolby Prime formats. Amost always order my ticket online, so my wait times are minimized. Usually go right up escalator, and with my A-list subscription, go straight to priority line at concessions, which almost always is a short line, and them onto movie theater.
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