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Reviews, get directions and information for Aspen Dental

Aspen Dental

Description

Aspen Dental dentists are committed to treating you with the compassion and respect you deserve. They believe in providing care that addresses both your short- and long-term oral health needs. And they promise to give you comprehensive care in a judgment-free environment. Because at Aspen Dental, our dentists treat each patient as if they were family. If you’re a denture wearer, you can choose from seven styles of our exclusive ComfiDents® brand dentures, more diverse and affordable options than are available at traditional dental practices. Plus, our on-site denture lab means quick turnaround for denture repairs, relines or adjustments. Thanks to our convenient locations and extended office hours, including evenings and select Saturdays, scheduling an appointment is easy! You can schedule your appointment by phone Monday - Saturday, 7am - 9pm EST. Or visit us online to schedule an appointment. Walk-in patients and emergencies are welcome.



"Aspen Dental in Champaign,IL offers a wide range of dental services like denture, gum diseases, root canal, crowns and bridges offered by skilled doctors and best lab technicians .To see a dentist near you book online or call during Monday – Friday 6:30am –11:00pm, Saturday 7:00am – 9:00pm, or Sunday 7:00am – 5:30pm EST. As part of our Smile Wide Smile Safe Promise, we are taking proactive steps so that patients, care teams, and communities have a safe, clean care environment for all their dental needs. We are located on N Prospect Ave. This dentist office can be located in front of Lowes. Contact us at 3122549798 or book online now"
Address: 1902 N Prospect Ave, Ste 1, Champaign 61822
Phone: (888) 861-4516
State: IL
City: Champaign
Street Number: 1902 N Prospect Ave, Ste 1
Zip Code: 61822
categories: dentist & dental office


Opening Hours

Monday: 09:00 - 18:00
Tuesday: 08:00 - 18:00
Wednesday: 08:00 - 18:00
Thursday: 09:00 - 19:00
Friday: 08:00 - 13:00

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Reviews
Today I had my implants put in for my comfy lite Dentures to snap on to. Dr. Was awesome! I was very nervous and he handled things perfectly. I can't wait to heal to continue with the procedure. I've never had my bottom denture handled right. He assured me he would make sure they fit and look properly unlike the Dr. That installed them 2 years ago in another state. I had a amazing experience go get your implants installed by him.
This has got to be the worst dentist I have ever been to. I'll start with my first visit, which initially seemed pleasant. I needed to get a filling done for a small cavity they found. I was given a quote and decided to go for it, as I'd always known dentists to be expensive. Little did I know of all the small prices they had snuck in to raise the price. I asked for an itemized receipt after, only to see I had been charged for an electric toothbrush at $150! A toothbrush I did not want or give consent to, but there I was with a brand new unnecessary toothbrush. Following my visit, I was still exhibiting pain on the same spot. Two months went by and I decided that was enough. I went in to get it checked again, but nothing was found and I was just getting "accustomed" to it is all. It has now been over 8 months and the pain has gotten worse. I tried going in but they won't even look at it unless they've charged for another exam. All for a tooth that they worked on and never left right. And even after the initial cost, they don't assure me I won't have to pay more for THEIR mistake. With all these costs, I'm better off just going to a brand new dentist and paying them to start over. This is the worst place, go anywhere else if you can. There's a reason they always have open appointments, avoid at all costs!
My experience with Dr. Thompson has always been a 10!!! He looks out for my best interest. I have had 2 crowns that have broken. Aspen Dental is supposed to replace them if there are any issues with their crowns. The first one broke after I had it a week. The second just broke last week. Neither crown has been talked about being replaced. I am getting fitted for a Nightguard in a couple weeks. They do a 3D scan of my mouth so the guard will fit me perfectly. When I asked about getting the crown replaced before the scan for the night guard....I received an email from an employee. She told me that the crown does not need to be replace and they can fix it before doing a scab. The whole point is that I have forked out almost 3K for two crowns. They should not break. And if they do then Aspen Dental needs to stick to their policy of replacing them. So...yes I'm going to see how they are going to fix my broken crown before the 3D scan of my mouth. If I am not satisfied I will call my dental insurance company and complain about Aspen Dental not sticking to their word.
Worst dentist on this earth. First off, they start with being pleasant and like they know how to do anything. Wrong. Months later multiple crowns done wrong. Lots of pain and trauma. Had a crown ripped out of my mouth, bruised. Got a refund for one of them. I had to go to a REAL dentist to replace 3 of the crowns Aspen dental did. Please don’t ever go here. These people are terrible and know nothing.
Staff were nice enough. Billed for a service the insurance wouldn't cover. Seemed deceptive and they probably should have had an idea and given a warning that it might not be covered. Didn't really need the service and when I called back, the person tried to lay it all on the insurance. Yes, I know insurance companies are terrible and can deny claims, but on the flip side, how about not up-selling unnecessary treatments? Simply disappointing.
I wish I can give zero or negative star, horrible experience.They are playing tricks and trying to con patients. In general, regular checkup should include examination and cleaning. However, they intentionally split this service into several parts and charge each part to the maximum of your insurance. Now the check up consists of "diagnosis" I am using quote here to emphasize , cleaning and post-cleaning. In that case, you can't use your insurance to cover your regular check-up and you have to pay extra if you want both "diagnosis" and cleaning. In addition, they tried hard to challenge your IQ to buy their useless services pretty much like a car dealer. Sorry you didn't succeed because I had a PhD. If you don't want to be treated like a fool, stay away from this place.
Went to Aspen Dental because I knew I needed my teeth removed and to get dentures. I thought the first visit was alright but found out they did the mouth impressions so bad that when they made the immediate dentures I can't close my mouth with them in and they dig into my gums so bad I cry. On my first check up after having my teeth pulled they didn't really check the healing of my gums like they were supposed to. They focused on trying to grind down the horrible fitting immediate dentures that still dig into my gums and I still can't close my mouth with them in. I also noticed that they way over schedule for 1 dentist. When I was having my teeth pulled the dentist kept being interrupted and told "you have a patient waiting in 4", "you have a patient waiting in 5" and so on until he had every available little cubicle filled and he is the only dentist working there. Also beware as this Dental office will charge you money if they have to write you a prescription. All around I'm a week out from having my teeth pulled and I am still in massive pain even without wearing the immediate dentures that were made ill fitting more like made for someone else. Edit: After speaking with someone from the office on the phone the girl decided to be insulting saying "you can't speak or eat without teeth." They also refuse to refund for ill fitting dentures they made. They keep pushing to make adjustments and refuse to admit they made them wrong. They also won't show proof they used my bite mold to make the dentures as they said they got rid of the bite mold when they should at least have a digital scan of it. Save your money and go elsewhere. Edit #2: After multiple times going back and them making adjustments to the ill fitting dentures and the dentures keeping me from closing my mouth, the had me come back to do an alveoplasty. The dentist dropped the drill when working on my bottom jaw, had an assistant wipe it down and then kept going. I now have an infection in my mouth that sent me to the Emergency Room 13-15 hours after the alveoplasty. Now I have to go through multiple Doctors appointments as my liver is possibly in danger of being damaged from the infection. SAVE YOUR MONEY AND GO SOMEWHERE ELSE!!! YOUR LIFE IS MORE VALUABLE THAN TO LET THESE PEOPLE PUT YOUR HEALTH IN DANGER!!!
All the staff at Aspen are kind and professional. The office is very clean and has new high tech equipment. I would definitely recommend them to my friends and family.
The staff was awesome. The facility was clean and contains the latest technology. I was able to get financing as they don’t accept Medicare Advantage insurance. However, I am able to submit a claim myself to access my $1,500 allowable Medicare Advantage dental benefit which I will use to pay down the financed amount. Overall, I was pleasantly surprised and extremely happy with the quality of service I have received so far.
Going to the dentist was never one of my appointments I cared to schedule. Having bad experiences in the past, made me hesitate to go back to my old dentist. From making my appointment online to walking in the front door and being greeted immediately, made me feel at ease. The staff was not only friendly but caring as well. Dr. Phillips has the best chair side manner! Very professional and fun. I highly recommend Aspen Dental!
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