Avanti Limousine and airport transportation

Great Service and a awesome Sprinter Van! I used their services to/from the port of Miami. We were picked up and dropped off just as requested. Highly recommend.

Used Avanti for transport to and from a cruise. The pickup limo was fine, a few minutes late but no big deal. Limo was nice, and a newer model. The pickup limo on the other hand was bad. Old, A/C didn't work, controls for lighting, windows, and climate and music were all broken. There was a hole in the roof where the handle once was. By the time I got home my whole family was dripping with sweat. Contacted the company multiple times with no response. Not very pleased with that and hence the two stars. Would not recommend.

We had an excellent trip this past week. We were picked up promptly at our home and then driven to Fort Lauderdale Airport. Mike was our driver. He was courteous and punctual. He picked up us up three days later on our return. The car was clean and comfortable. It was a nice treat to have this service. We won't hesitate to use in the future.

Was a great experience. Ordered a Sedan and was picked up in the limo. What a awesome surprise. Our driver Anges was a very sweet girl that made sure we had a enjoyable experience being first time limo passengers. Beautiful car inside and out. Would highly recommend this company. You won’t be disappointed.

Love the great customer service at Avanti! We’ve love the communication with us and the driver that Avanti uses with text and email.

Wonderful expereince. Being a small bussiness owner myself I do my best to support other small family businesses. We were promptly picked up from the airport our bags were carried for us from baggage claim to my front door. The driver was very friendly and had mints and cold water waiting for us in the car. I will continue to use Avanti Limousine Service LLC for all my future needs!

Me and a couple of my buddies flew into Miami airport are office had contacted Avanti limo for us and wow was this experience was amazing. Nadar does such a great job and knows Miami to boca like the back of his hand! He gave us great suggestions that we took him up on. I’ll be seeing him and the great time we had again

A friend of mine booked a limousine through Avanti for a Bachelorette celebration. We had seven girls in our group. The driver arrived approximately 15 minutes late and proceeded to turn in to the wrong house. Upon his attempt to enter the wrong address, the driver, unfortunately, and perhaps due to inexperience, managed to get the limousine stuck in the ditch at the address of the incorrect home. After 35 minutes, our group decided to carpool, in our own vehicles, to Fort Lauderdale as we were already running very late for our dinner reservations. We made a polite phone call to the dispatcher at Avanti and asked that our credit card be refunded for the ride to Fort Lauderdale that we never received. Instead of being a cordial and respectful professional, the dispatcher instead, refused to refund our money, suggested that the driver's predicament was our fault and said that all he could offer us, in the form of repayment, was a ride home. This suggestion and subsequent "refund" offer obviously made no sense whatsoever considering our personal vehicles would need to be driven back to our original destination as well. After unsuccessfully trying to explain to the dispatcher that his plan didn't make sense, he became irate, extremely rude and frankly, borderline psychotic. He began using very colorful language to explain his laughable and economically ignorant business decision that required us to allow his service to pick us up, take us home and then later, make a follow-up plan for the retrieval of our vehicles. When we respectfully declined his offer, the dispatcher Jacob, who claimed he also owned Avanti, let us know that he was a police officer, as well as a limo service owner, and that if we did not agree to his terms of "repayment," he would "trail our locations and have us immediately popped for DUI." Additionally, we spoke with another gentleman who claimed he owned the business and would personally see to it that we received our full refund. To this day one week later, not only did we not receive the refund we were promised, but we were charged in full for services we never received. To say this company is unprofessional would be an absolute understatement. I am utterly floored that the principals at this business have the audacity to treat customers with a blatant lack of disregard, make threatening statements like they did to us and offer promises that were never kept. How this service has remained in business for 10+ years while deploying such egregious tactics upon their client base is beyond me. I will utilize each and every form of social media, online review forum and large event planning sites to shed light on the practices this company uses to instill fear in its otherwise unassuming customers. The Better Business Bureau will receive a letter shortly and phone calls will be made to stop payment at the bank and/or seek the professional advice from individuals who can guarantee our refund will be awarded ASAP. In short, if you are looking for a reputable limousine service, Avanti is not a wise choice.

They have an awesome new limo which I think holds 14 comfortably! It is top of the line as it has changing lights, Bentley seats, sweet sound system, Tv's, lots of room and a smooth drive! We took this down to Miami for a night and it was the highlight! You must try this out!

Absolutely wonderful service! The process and drivers are fantastic and they make travel arrangements smooth and easy with excellent customer service. I would highly recommend them to anyone!