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Avis Rent A Car

  1. Citrus Heights
  2. Citrus Heights Car Rental
  3. Citrus Car Rental

Reviews, get directions and information for Avis Rent A Car

Avis Rent A Car
"Start your trip with Avis Car Rental in Citrus Heights. With 5,000+ locations in 165 countries, we are one of the world's best-known car rental companies. Book now to reserve your luxury car, electric vehicle, van, or SUV and start traveling stress-free."
Address: 8306 Auburn Blvd, Citrus Heights 95610
Phone: (916) 721-4936
State: CA
City: Citrus Heights
Street Number: 8306 Auburn Blvd
Zip Code: 95610
categories: car rental



related searches: avis car rental, avis preferred, budget car rental, alamo car rental, avis car rental near me, hertz car hire, enterprise car rental, avis car rental airport
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Reviews
I made a reservation through the Uber/Avis partnership program, through the Uber driver app, and called them to verify. I was told by a female representative that there were no cars available, but they were expecting a couple of returns later in the day. I asked if one could be held, and I could pick it up next day, and the representative over the phone agreed, and said she would. When I called the next day, I politely started saying that I had made a reservation with Uber, and started to ask if a car was ready, but was cut off by the rude male representative. He said they didn’t have any Uber cars available until the end of JULY!! Really?! This is July 1st, people!!! ‍ I haven’t even rented from this place yet, but have already had a bad experience.
If I could put zero stars I could. I made a reservation and got success email. Drove to the location. And they said they are not giving me the car because they don’t work with Uber. And my successful reservation email doesn't mean anything to them. all three people behind the counter had attitude. didn't apologize or anything like that. I asked why didn't they call me when they got my reservation? they smirked never again
Have been trying to get a Uber rental car for weeks now from this location and rocklin and always says there’s cars available online and they never are. I’ve arrived 7 different times to different locations twice at this location to get a car and have failed everytime due to no cars being available even though I use to work for Avis and know there are TONS and TONS of Uber cars ready to drive at the hub. I’d give 0 stars if I could for this inconveniencing company. Ps. They would answer my call just to put me on hold and transfer me to the call center because I would call daily to see if there’s a actual Uber there ready to drive, and the call center will say they can schedule a reservation for you and that certain locations have one but when you arrive you will be turned away.
If I could give zero stars I would. I was in this office for several hours and never received my rental. The man kept swiping my card I asked him if he didn’t know what he was doing to please stop and he continued to swipe my card. They kept $201 of my money a week ago and I still can’t get it released. I’ve called Avis several times and no one helps and everyone has a different answer. They are rude and dismissive. I have never dealt with such an unprofessional company in my entire life. I will never do business with them again. I’m also Complaining to the BBB.
I Got charged an extra $240 for the service option when that was never even discussed at time of booking inside of the store. Their word against ours but I have insurance and would have never agreed to that charge if it was disclosed. Just make sure you listen and read what you are signing - my bad!
Terrible customer service at this location. Over the phone and in person, the staff was rude and uncommunicative. I rented a vehicle through their Uber/Avis Rental Partnership Program, but will never use this location again. Despite it being very close to home, I will forever opt to drive to a location further away.
Hello avis users. I’m writing this email, to inform all users to inspect your rental from tires and tread use not only dings and marks. I recently rented a vehicle from Avis as my first time renting a car I did not inspect tires on the rental. Mid trip in my rental I noticed a lot wiggle from the tires and I’m a rest area I was able to see that the tread on the tires were in really bad shape. Tread is almost gone. To me this is huge safety concern and dangerous way to drive on a trip. So please inspect your rental well.
I rented a vehicle for 2 weeks. From July 29 through August 12 2022. On my way home from my trip a rock was kicked up and hit the windshield. Yes it left a little Crack. I filled out their claim form and provided my insurance information so it would be covered. Not only did they NOT submit a claim with my insurance, they charged my credit card $284, which sent my card over its limit. I contacted my insurance company and they will be getting my money back for me. They claimed the whole window had to be replaced. It was small enough, it could have been repaired. I will NEVER rent from these people again. They took a month to charge my card.
Reserved a car at this location, stopped in to see if I got a certain discount. Very rude, was ignored completely. Stood at counter for at least 5 minutes with employee looking at computer screen, did not greet me or even say there were people ahead of me and it would be a wait. Turned around and asked the other people if they were waiting they said yes. Will never come here again. Canceled reservation went to Enterprise down the road cost less and better customer service!
Worst customer service ever!! Literally the auto payment doesn’t work then you’re left with fees and back payments. SMH
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