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Reviews, get directions and information for Best Buy

Best Buy
Address: 3000 E Highland Dr, Ste 400, Jonesboro 72401
Phone: +18708021449
State: AR
City: Jonesboro
Street Number: 3000 E Highland Dr, Ste 400
Zip Code: 72401
categories: appliances, camera store, computer store


Opening Hours

Monday: 10:00 - 21:00
Tuesday: 10:00 - 21:00
Wednesday: 10:00 - 21:00
Thursday: 10:00 - 19:00
Friday: 10:00 - 21:00
Saturday: 10:00 - 21:00
Sunday: 11:00 - 19:00


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Reviews
Great Customer Service, easy pick up of an online order. Everyone was all smiles and howdy do's. I had ordered 2 kids tablets for my boys. Great tablets but I will say if you're looking for speed the Fire tablet may not be your best best bet. 7th Gen Fire 7
The Best is in Best Buy for a reason. If you want to come get expert help there is always someone there that's an I.T. specialist. Great customer service. Just got Samsung curved Computer monitor for my chrome box and I got Google home +1 Google. They may sometimes be a little higher than prices online but that's because it's products are some of the best quality and because you can make sure you are getting exactly what you need.
This one is huge. It is relatively cheap too. Don't forget they have Quality products here
Staff is always helpful. This location is relatively large, but if they don't have an item, they are always willing to get it shipped for you. The financing options are a great plus. I also appreciate the generous return policy and warranty options.
The staff is very knowledgeable and professional. He wasn't pushy or pressing. He let me make my decision an then let me know all the information pertaining to the smart TV is purchased. I received a receipt with the product but I really like how they also emailed me a digital copy to my email, which makes it easy to store for my records, and the gentleman also enrolled me in newsletters and promotional marketing through Best Buy's website and I received reward points for my in-store purchase.
I really don't like computer shopping. In the past I usually buy online - less pressure and more choices. But I needed a laptop ASAP. The Best Buy salesman showed me things I just wasn't interested in. I finally left and sat down in the food court and used my phone to look at the computer choices that were available at that particular store. The website contained much useful information. I found the reviews very very useful. After my research, I went back in the store and purchased a computer the salesman never showed me. I have had it more than six months and have been very happy.
The salesman saved this place from a lower score. Went 60 miles to pick up 3 dehumidifier. Told in stock, no problem. Get there, and they had 2. Enjoyed time with salesman. Will deliver 3rd one soon. Prices at Best Buy no different or better than anywhere else, so what's adv going there?
I've always had a great experience at this Best Buy. The staff are always friendly and very helpful, even on super busy days. They also price match anything on Amazon that's sold and shipped by Amazon. I've saved a few bucks doing that. Just yesterday I saved $10 on a printer. They also recycle electronics. I took my old printer to them and they offered me a couple of special discounts on a new printer.
So back in July my total tech support and webroot was due, and I decided to do another year basically because I bought my computer package there at Best Buy. Total cost was 217.00 and some odd cents No problem with that. So I go check my bank account a couple of days later and the 217.? Was on there then I seen another charge for 161.00 and odd cents . I immediately call the customer service and was told the second charge was for gift card that I did not order but they say I did. In meantime I get email saying my tech support card is on its way, I thought must be doing something different because usually it’s a download. Couple of days later I get the gift card, then it all makes sense! So get on customer support and I could get a refund for the card as long as the silver bar wasn’t scratched off and it was within 15 days. So I mailed it back and it was received plenty of time before 15 days and I had received an email saying they received it. So I was out of town for three weeks, had mail held. Day after I got back I received a white bubble envelope with the card and reason it was returned....ugh so I get on phone to customer support went through 6 different people with a total of three hours on hold to talk to someone that knew what to do. I think that’s why I was sent to different departments cause no one knew the answer. I even asked for manager in charge and that’s when they kept sending me to different departments. Never got it resolved. I am stuck with the card and they deducted 20 bucks to send it back from the amount of the card. I am baffled and disappointed. I will never do business with Best Buy again and next year I will not renew by tech support with them. Nita Lane
I bought a laptop & a camera for my daughter & she absolutely loves them both! The service we received at Best Buy in the laptop area was extremely positive & knowledgeable. My daughter told him what she was looking for & the price range & the salesman directed her to which ones were available & also gave us his personal choice which made it easier to choose. Thanks!
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