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Reviews, get directions and information for Geek Squad

Geek Squad
"Our Agents provide repair, installation and setup services on all kinds of tech at more than 1,100 Best Buy stores – including computer & tablet repair, setup and support, TV & home theater repair, car stereo & GPS installation, cell phone repair and home appliance repair. We fix most makes and models, no matter where you bought them and can show you how to get the most out of your technology."
Address: 3000 E Highland Dr, Ste 400, Jonesboro 72401
Phone: +18708021449
State: AR
City: Jonesboro
Street Number: 3000 E Highland Dr, Ste 400
Zip Code: 72401
categories: computer repair service, electronics store


Opening Hours

Monday: 10:00 - 21:00
Tuesday: 10:00 - 21:00
Wednesday: 10:00 - 21:00
Thursday: 10:00 - 21:00
Friday: 10:00 - 21:00
Saturday: 10:00 - 21:00
Sunday: 11:00 - 19:00

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Reviews
Showed up on time and fixed the problem quickly. He was gracious enough to show me how to possibly solve any more problems myself in the future.
Poor customer service. Called 3 times after I made 2 purchases. Said orders would be ready in approx 1 hr. Waited 12 hrs NOTHING! Called a 4x Customer agent “Andrew” said since my order was purchased with PayPal send daughter into store to locate items & take them to pickup station. They stated they would have to cancel the orders & pick up in store. So my daughter walked out empty handed. Call the store & get voice mail for a return. Hasn’t happened!!! Called again the next day still waiting for order to be filled!!!!!! VERY UPSET
They recovered music and photo files from a defective hard drive that I thought might be lost. Agent Smith took the time to copy the files from a My Passport drive they had stored the files on to a desk top PC. Their Total Tech Support cost is definitely worth the price. Agent Smith was knowledgeable, professional and patient. He is a credit to Geek Squad.
The team og Geeks were very helpful and they answered every question i had to ask
Very poor service. It seems that people there would rather not service the customers. Very poor service.
Great location...lovely staff
Fixed my iPhone X, in about an hour
Very friendly.
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