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Boston Interiors

  1. Saugus
  2. Saugus Furniture Store
  3. Boston Furniture Store

Reviews, get directions and information for Boston Interiors

Boston Interiors
"Boston Interiors began in 1979 in Brookline Village, Massachusetts with a focus on bedroom furniture. The company quickly expanded into offering furniture products for the entire home, with an emphasis on casual living.Guided by integrity, family values, and a determination to exceed the customers' expectations, Boston Interiors has 7 retail locations over the next several decades from Cape Cod up to New Hampshire."
Address: 759 broadway, Saugus (Massachusetts) 01906
Phone: (781) 233-0614
State: MA
City: Saugus
Street Number: 759 broadway
Zip Code: 01906
categories: furniture store, home decor


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Reviews
Excellent in all regards -- multiple fabrics and colors to choose from, more reasonably priced than you would think and environmentally conscious local products. In addition, their staff has always been helpful without being overly burdensome.
This was our second purchase from Boston Interiors and our second great experience! Customer service is top notch from start to finish. There is no high pressure sales; just a willingness to help by having a conversation and asking questions that help you make the best decision for you. Yesterday, we were helped by Riley and Jenna, and both knew their stuff and had great input. Our first purchase in August went just as well, but a couple months ago, I noticed the top of the chest of drawers had a one-inch hairline crack in it. A quick call and an emailed picture of the crack was all it took to order the warranty replacement which we should receive next month. As I said, top notch customer service from start to finish. I would recommend Boston Interiors to anyone who wants a step up, both in quality and style, from the larger furniture stores in the Boston area. You won't be disappointed.
We had a great shopping experience at Boston’s interiors. They have a lovely show room with lots of options and styles. We could easily see lots of fabrics and finishes. Our salesperson was very knowledgeable about what options were available and when prices could be delivered. The prices were really reasonable too. The showroom was pleasant and there was help when needed but they weren’t too aggressive and there weren’t giant crowds so we could take as much time as we needed. I would definitely shop there again.
We purchased a leather sofa and fabric accent chair. Furniture selection was great, salesperson was very helpful without being pushy. Delivery guys were on time, careful, and courteous. It was a very good experience; will definitely come back in the future when we need new furniture.
Susan at Boston Interiors was excellent. She knew the products really well, listened to our needs and made helpful suggestions that helped us to make better selections. She also helped us get the best value for our money. We highly recommend her at Boston Interiors.
We were among many people shopping on Tax Free Weekend. We shopped on Saturday and were helped by Kelly. She was very busy but constantly checking in with us as she also worked with other customers. We returned Sunday to shop further and to buy and the store was even busier than the day before. Kelly greeted us as kindly as she had Saturday and although trying to serve many customers to make the Tax Free deadline she always checked in and answered questions. We had a wonderful shopping experience because of Kelly. We also feel good about our purchases as we were told that Boston Interiors used eco-friendly furniture makers. One company we bought bedroom furniture from was based in Maine and they employed special needs workers which was dear to our hearts. It was a busy store atmosphere on Tax Free Weekend but we only saw pleasant interactions between customers and staff.
I had a great experience with the Saugus Boston Interior store. I worked with Maureen, who was excellent, on getting a new couch and chair for my living room. She found me the perfect chair and really helped me sort out my couch needs. I appreciated her attention to detail, creativity, and patience with my indecisiveness : I highly recommend Maureen and the Saugus location.
What a shame...Boston interiors I believe has quality products. But horrible design service, customer service, horrible communication, and horrible delivery service. They sent me 2 damaged chairs for my dining room set, and the wrong size table pad, and gave me the run around about getting replacements. Finally 3 months later I receive my new chairs and table pad and the delivery man pushes one chair into the wall and damages that one! A $4,000 dining room set should be showing up in mint condition, and customer service should be doing everything they can to ensure this is rectified immediately and that their customer is happy, and THEY ARE NOT. For these reasons I would never go back and never recommend Boston interiors to anyone.
Kelly was a very experienced salesperson, answered all my questions. Very polite and went above and beyond to help me pick out the piece of furniture I was looking for. Very patient, never made me feel like I was rushed into making a decision. First time at this store, but because of her, it won't be my last visit. I love their products and the quality of the furniture. Very, very happy with my purchase. Thank you Kelly.
This is my favorite furniture store. I recently bought a matching couch and loveseat for my cottage down the Cape. As much as I loved it, I had a hard time deciding if I wanted it versus a sectional. I cannot say enough about Susan DeForrest. She was informative, friendly, personable and gave me the time alone to ponder over this purchase. I actually went back to the store with my husband and then again with m daughter. The set looks great in my cottage and I am so glad I bought it. If it wasn't for the customer service and patience of Susan, I am not sure I would have! Great store with good quality furniture!
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