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Boston Market

  1. Okemos
  2. Okemos Food

Reviews, get directions and information for Boston Market

Boston Market
"Dinner is always ready. Boston Market is the rotisserie expert, serving the kind of meals that help mom draw everyone to the table. From our fresh, never-frozen whole rotisserie chicken to our fresh-baked cornbread and wide variety of family-favorite sides, each family member can create their ideal meal. There’s something for everyone! We only serve natural chicken, full of flavor and free of antibiotics and added hormones – marinated in garlic & herbs, and rotisserie roasted to perfection. It’s rotisserie roasted every hour, on the hour and ready to serve when you arrive. Plus, we also serve rotisserie turkey and freshly prepared ribs and meatloaf."
Address: 1881 Grand River Ave, Okemos, Michigan 48864
Phone: (517) 347-2200
State: MI
City: Okemos
Street Number: 1881 Grand River Ave
Zip Code: 48864-1840
categories: american restaurant, fast food restaurant


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Reviews
This Boston market has gone down in quality the last two times we've been there the chicken has been dry , the soda machine must be broke the pop taste like bleach. Wasn't even sure the place was open it looks closed. Shouldn't have stopped since it looked like there was no other traffic there.We ordered a half chicken and got two large chunks of dry chicken breast was the only customer there and it took almost 15 minutes to get the order. I won't be going back here, too bad used to be real good.
I ordered and paid for a meal online Monday September 5th. Pickup time said 7:45. I arrived at 7:56 pm to be told the very rude store employee that they was closed and I would have to call the store the next day today. When I called, they said they said my money would be returned in 7-10 business days but wouldn’t say how the system even knows I didn’t get my order. Then they proceeded to say the general manager would be in in 2 hours, only to be told in 2 hours the GM was on vacation. Poor communication, haven’t gotten a call back, kept my money with no food. They deserve a ZERO. I am still waiting fr a refund or message that my money will definitely be refunded. The manager has not contacted me yet. It has been 2 days since the corporate office said they would look into it.
I ordered a full slab and whole chicken. The ribs were over 21.00 and we only received 4 bones - very disappointing!
My Uncle passed away on 11/14/22 and on accident I placed an order trying to figure out food for his Celebration of Life on 11/19/22. Not only did they refund our money but gave us food for my uncle's celebration and then some. It is businesses like this that make this world a better place! A special shout out to Savannah and Patricia! You both go over and beyond for your customers and we appreciate you, your leadership and team! Keep up the great work!
Went to order, doors were locked when the store was open. Used the drive thru, and was told that speaker system wasn’t working. Finally at the window, the person taking the order informed us online orders only and it was going to be a two hour wait. She also informed us the doors were locked because someone had threatened staff with a gun. It was obvious from her demeanor and I’m not blaming her, that the location was not prepared due to management issues. This used to be a great place to get food. My wife and I used to come here frequently, but service has tanked from a lack of investment and caring on behalf of management. The young lady was nearly in tears over this and I feel badly for her and her coworkers. We may not be back after this.
First of all I think there food is great and my wife who is a vegetarian loves there three side meal; Mac and Cheese, Corn, and Mashed Potato no gravy and she is a happy camper. Now the stuff is always nice there. But dam they are always under-staff. I seen two people cover the kitchen and ordering during peak dinner hours and they ran out of food. I seen them close the register besides online order because the cashier went on vacation. With that said you might want to call in advance or order online before going. I hope that they find a way to hire additional employees and promote the ones they have because they come across as really hard workers in a hard situation. Good Food and friendly stuff but often short staff.
Always wonderful and kind staff. I have enjoyed my food the times I have gone.
I usually get the family chicken dinner from here and it's not bad, kinda pricey. Today, I ordered chicken/rib dinner with vegetables, corn and macaroni and cheese. And a chicken breast dinner. The chicken breast was good. The wing? was nothing but slimy fat the vegetables consist of broccoli, carrots and zucchini. The broccoli and zucchini were absolute MUSH! Ribs had a weird taste. I also bought a chicken pot pie, I haven't touched that yet. $31.00 down the drain.
I have always loved Boston Market, however, today the service was extremely delayed and out of sorts. The workers were polite but apoeared lost and somewhat confused. I ordered a quarter chicken and the worker said "is that 1/4 or 1/2?
The new Santa Fe Chicken ciabbata, chicken noodle soup and cobbler.... Absolutely delicious. And Linda behind the counter is an absolute Joy every time I visit. Clean, everything I've ever ordered has been great, and staff very friendly. Keep up the good work
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