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buybuy BABY

  1. Kentwood
  2. Kentwood Furniture Store

Reviews, get directions and information for buybuy BABY

buybuy BABY

Description

buybuy BABY stores feature an exceptional selection of merchandise for newborns to toddlers including furniture, strollers, clothing, and much more.



"At buybuy BABY you can joy more, stress less this holiday season. From wow-worthy toys to giftable gear to the cutest clothes for all those pics, we’ve got everything you need for the holidays and every day. Have questions? Ask an associate! They’re the experts on all things baby. Feeling the holiday rush? Try Curbside Pickup. Just pop the trunk and get back to kid stuff."
Address: 4100 28th Street Southeast, Kentwood, Michigan 49512
Phone: (616) 957-2580
State: MI
City: Kentwood
Street Number: 4100 28th Street Southeast
Zip Code: 49512
categories: toy store, baby & children's clothing store, furniture store


Opening Hours

Monday: 09:00 - 21:00
Tuesday: 09:00 - 21:00
Wednesday: 09:00 - 21:00
Thursday: 09:00 - 21:00
Friday: 09:00 - 21:00
Saturday: 09:00 - 21:00
Sunday: 10:00 - 18:00

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Reviews
I went to the store because online they said they had the item available for pick up. So I go into the store ask cashier for help she doesn’t think they carry the item. So I look around not 100 percent sure even where to look. So I order it online for an hour pick up. They send me order number charge my card. Never told it was ready. So I call the store they have NO IDEA what I’m talking about nor my order. So I just go back up to the store because they actually do have the item purchased it. I go online to get a refund and it’s not in they system so where is my money ?
Came to the store on a Sunday the sign said they closed at 8pm. The doors were locked and the woman said there was no Manger and they only were taking curbside orders. However, she saw me and my daughter coming after she put her typed sign up and had us waiting outside for a while before she came to the door.
Christmas socks and sonogram ornaments had signs that said 50% off. Both items rang up full price. Showed the manager where the items were located and the sign directly above them with 50%off. She scanned them and told me that the prices were for the day before. She then took the signs down and refused to sell me the items as marked! Very frustrating
They had the stroller we've been eyeing on a demo unit super sale! Very friendly staff, hours are a little different then it says online, they open at 11am on Saturday. They don't have the staff to have the normal hours listed and buybuybaby didnt change the hours on the site! Clean store!
Lexi is amazing!!! Dealt with her in May 2021 in regards to a dresser bought during covid May 2020. I thought nothing could be done cause i waited to so long my fault. One drawer had tape inside blocking it from opening all the way but it was so deep in I couldn’t reach it. I finally decided since i paid over $400 for it and it came like that i should say something. Anyways Lexi immediately ordered a new one for me. A month goes by and i call to get an eta, Lexi said because of covid everything is delayed and she is not sure when it will be in. She offered to give me 50 % off if i want to just keep it. I decided to do that. So move to Tuesday 8-17-2021 i was changing the sheet of the changing table and saw huge scratches on the dresser from the changing table. I called and spoke to Lexi thinking nothing can be done and she told me that my original replacement dresser was coming in that day and she will have it delivered to me. I was shocked they would do that after refunding me. She also told me that she can either order a new changing table for me but it wouldn’t be in until Nov 2022 because of covid or she could refund it. I chose refund and she agreed cause my baby is now one and will be to big for it by the time it comes in. So i went in the next day and she refunded that and the mattress i bought with it. She is amazing!! The store is amazing!! I was reading some of the other comments and it made me sad, all furniture places are having major delays. That is not the stores fault or associates fault. I ordered a couch next door to buybuybaby back in April 2021 and still have not received it.
I recently visited Buy Buy Baby to select a stroller and car seat for my baby registry. I'm a first time mom and really had no idea what I was doing. Bri and Lizzie were the associates who helped me and they answered every question and demonstrated the functions of the strollers to me. The manager was also phenomenal in customer service and her knowledge of the baby equipment. I felt so much more confident after leaving the store. And they gave be a little gift bag with sample mommy items and items for the baby- like lotions and a pacifier etc. The Noodle & Boo belly oil is so nice I ordered some in a larger size. I also got a "baby on board" suction cup decal for my vehicle in the gift bag, which was pretty neat. I'm so grateful for the ladies who helped me that day!! You made an amazing impression on me and helped the selection process to be easy. Thank you!
Went to Buy Buy Baby to look for a travel system for my daughter and our new grandson. Laejah went out of her way to help us out! With her help and the help of the other girls in the store, we were able to save money on the cost and they are shipping it to Texas to my daughter at no cost to us. Thanks to store manager Lexy and all of you at Buy Buy Baby! You have a great team!
Store doesn’t open until 11. Update google. I wasn’t the only one there trying to get in. I went to Meijer instead.
Lots of baby stuff very big store top pick
DO NOT BUY FROM HERE!! I ordered a step 2 Woodland climber which is pretty large. It comes in 3 different boxes. I received box #3 one day, box #1 the next day and never received box #2! After 2-3 weeks of calls into customer service, with no answers, I requested to speak to a manager. She couldn’t and wouldn’t help me either. So I ended up returning the 2 boxes and buying it from somewhere else. I’ll be curious how quickly I get refunded.
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