Our vision is to have a community that comes together in health to eliminate the suffering of disease by expanding service and decreasing disparities.
The mission of Chesapeake Health Care is to provide affordable, culturally competent patient and family centered healthcare, leading to individual and community wellness. Our team works together to provide quality healthcare services including Adult Medicine, Dental, Mental Health, OB/GYN, Pediatrics, School-based health, Nutrition services, Laboratory and Pharmacy services. We have 9 convenient locations in Salisbury, Princess Anne, and Pocomoke City, Maryland.
We encourage our patients to call us directly regarding any positive or negative experiences. 410-749-1015
Patient Rights & Responsibilities
You have the right to:
• considerate and respectful health care
• know the names and professional status of the people serving you
•privacy/confidentiality concerning your own health care program and medical records
•receive accurate information about your health related concerns
•participate in choosing a form of treatment
•consent to or refuse any care or treatment
•a quick response to reports of pain
•select and/or change your health care provider and to expect reasonable continuity of care
•review your medical records with a clinician
•receive information about services and related costs
•examine and receive an explanation of all charges
•receive full information and counseling on the availability of known financial resources for your health care
•have access to an interpreter when possible if you are a non English-speaking patient
• a timely resolution of any question, complaint, or problem regarding CHC services or procedures
• inspect and copy your personal health information upon written request
• amend your health record, in writing, with a reason to support request
• request restrictions on use and disclosure of your information except disclosures we are legally required to make
• receive confidential communications in a certain way.
• get a paper copy of Notice of Privacy Policy at any time.
• electronic copies of health information and to restrict disclosure to a health plan concerning treatment for which individual paid out of pocket.
• receive notifications of unsecured Patient Health Information
You have the responsibility to:
•seek medical attention promptly
•be honest about your medical history
•ask about anything you do not understand
•follow health advice and instructions
•report any changes in symptoms or failure to improve
•keep appointments or cancel in advance
Read more at http://chesapeakehc.org/case-management-patient-info/chesapeake-health-care-patient-rights
