Cleveland Heights Animal Hospital

I want to thank Dr Washburn and the staff for the loving care of my 7yr old cat Bing on Mon July 24th. Thank you for not giving up on him and taking steps to make him better. Bing had not eaten for 6 days and was vomiting a lot. For being an indoor cat we have no idea what made him sick except he was playing with a tiny toad a few days before he became ill. He is not known to get into stuff at all. With the tests,fluids given,antibiotic, naseau injection and the kindness and love 2 days later he is eating a little. I called a t 7am Mon. he was seen at 10am. Thank you all so much. Linda and Bing Clawsby

Thank you to everyone who works at this wonderful clinic, each of the vets and also the assistants! We thought we may have to put our dog to sleep because of his inability to walk both hind & front legs. Each of the assistants April, Krista, etc were so gracious & helpful, got me in right away and made me feel heard and important. Dr Langston was so thorough and kind. He was so helpful & patient with all my tears, concerns & questions. He went out of his way to figure out how to help our dog. We were able to take our dog home with hope. We are truly thankful for this clinic!

First time at Cleveland Heights Animal Hospital. The nurses and doctor's were great. Showed a lot of love and affection for my two boys. A positive experience overall.

What a wonderful experience we had! My pup was really struggling with skin allergies, and we were able to get a quick appointment the same day that I called in! The staff and doctor were extremely kind and accommodating! The friendly atmosphere made our visit so relaxing, and this made such an impact on me, I will continue to use Cleveland Heights for all of my pets needs!!

Top Tier is what CHAH is for Veterinary Care in LKLD and jusr PAWsome! Calm + Easy process from start to finish. Beautiful facility for care, accepts Ecards and other forms of payment for flexibility, super clean., all staff kind and professional. and they even have snacks, coffee and and welcome board with our pets names at entrance! Every receptionist, Nurse + Dr thar has cared for us is wonderful- so no need to have favorites- easy to schedule- Happy Pets and Happy People!

We have been taking our pups to Cleveland Heights Animal Hospital for about 4 months or so and the staff is wonderful. We have two French Bulldogs, one was born with hydrocephalus and gets severe anxiety when she goes to the vet. When making our appointment for our first visit, the Staff member recommended Dr. Langford. The day of our first visit, the Staff was so great and caring. Dr. Langford came in and sat on the floor to visit with both pups. What set her apart from all other vets we had seen was prior to our appointment day, she reached out to a Neurologist to find out more information about hydrocephalus and how she could better assist us. Dr. Langford is very caring, patient, and truly loves her patients. Our two little girls absolutely love her!! Thank you for all you do to make them feel important and loved!!!!

Today I had an urgent issue with a kitten and the whole Team quickly sprang into action and helped the kitten while putting me at ease. I live on the North Side but this location was the closest at the time and I am now thinking of changing all my Vet needs to this lovely place. The distance would be so worth the excellent care and I will now recommend them to anyone that needs any pet care. They by far outshine other Lakeland Vets. Thank you, Thank you for your amazing service.

Worst vet in Lakeland!! Not only are they outrageously overpriced, the staff is egotistical, and doesn’t take the time to slow down and properly care for the animals. I run a Service Dog organization with 10-15 dogs in the program. I use many vets in the area, and have been working with dogs for almost 20 years…I know a good vet when I see them, and CH is not it! I’ve had many bad experiences with Cleveland Heights but today was the last straw. We have a service dog in training that went for shots as part of their puppy package. They took him to the back room, and he came out with a bandage on his foot because they cut his nail quick. Instead of properly inspecting his nails and realizing that I recently trimmed them, the vet tech just started clipping because nail trim is part of the package they never asked if we wanted the nails trimmed, or the last time they’d been cut. I completely understand accidents happen, but instead of admitting fault, a different tech brought him back in the room and said “he doesn’t like his paws to be touched”. Not only did they put the blame on the dog, they also lied about his “sensitive paws” because I trimmed his nails 2 days ago and he almost fell asleep! Now they have turned a confident service dog candidate into a pup that is fearful of the vet.. and rightfully so! No discount, antibiotics, or authentic apology was given.. instead a healthy pup went in and an injured pup came out. Also want to reiterate how disgustingly overpriced they are. Call around to local vets to price compare, they are 3 to 5 times more expensive. Some people attribute high prices to quality care, that’s not the case at this vet; they’re mediocre at best. I highly recommend TLC Petsnip, New Life Veterinary and Orchid Springs in Winter Haven! Stay away from Cleveland Heights!!

Very fair priced, super friendly vet and staff and overall great experience! They took such good care of my baby and we will definitely be back.

My cat Munchie and I just got home from his first visit at Cleveland Heights first vet visit in years and they were absolutely wonderful. I have never gone to a vet so efficient and their facility is really nice. They were not judgemental in any way and their pricing seems very reasonable to me. They even gave me a price estimate before they did anything to him which was so nice. Answered all my questions perfectly and did everything very neatly! I will definitely be coming back with my other cats!