Community America Credit Union

Highest quality of customer service I have ever received in the banking industry and very knowledgeable

I am changing my review since the system conversion. I have spent much time over 3 1/2 hours on the phone straightening out the biggest mess I have ever seen in my checking accounts, and in my credit card account. Plus every time I go to the local branch the visit takes 15 to 20 minutes instead of 5 minutes. The original local team is still great, but I do not believe they completely understand the new system. Something was not converted properly. Please fix this mess. I am close to leaving this credit union.

Community America Credit Union is the most customer friendly financial services company I have dealt with. They are there to help and always go the extra mile for their members.

Moved from KC and was happy to have my bank of choice out in St. Louis! I walked in 15 minutes before close on a Tuesday to get something notarized without an appointment and the notary was more than happy to work with me on my document. Super friendly!

I have never enjoyed banking so much! I call the ladies here my gaurdian angels. They know me they care about me. They remember little details about me. Every visit I feel so welcome. You just don't get that everywhere. Great credit union! Awesome people! They go above and beyond!

I have been a member for 42 years and until recently service has been very good however now nothing can be handled. I deposited a check in the ATM at the St. Louis Airport location on Sunday morning, after much churning the ATM sent a paper stating...call your bank service. I was leaving that day so on Monday I tried 3 times to call that location, never got an answer or a call back The check was for over $4,000.00 so I was concerned but they did not care, Only after 5 days the check went into my account with NEVER a call back or NOTIFIED check had been found. Needless to say I will be banking elsewhere.

Am proud to be a member of this bank. Excellent workers. They always give you good service. Keep up and be blessed.

Professional, VERY KNOWLEDGEABLE and Customer FRIENDLY! I've been a patron of Community America for YEARS and they're still the same and driven to serve and please all!!!

Best customer service ever! Speed of service is above exceptional at this credit union.

I've been with CACU for over 25 years and customer service has always been top notch,!