Reviews
Very competitive pricing on the tires. Clean and well organized shop with professional installers. They lose a star because I ordered tires that weren't in stock and they never bothered to call me when they did come in. I had to keep calling back and the guy finally said "Oh yeah, those came in last week."
Second best thing about having a Costco Membership. When you need wheels they’ve got you covered. The staff is informative and friendly.
Thank you very much for the quality of service provided by the whole staff of Costco Tire department.
If you're buying tires here- great, go for it. But if you're thinking about replacing your car battery here, forget about it. I've gone through three interstate batteries here -all of them bad. While they were all within the warranty period, none of them have lasted longer than 11 months! I was charged a pro-rated adjustment. Two of them wore out within 3 to 5 months. Garbage. What a waste of my time. Interstate brand is not what it used to be.
Not perfect. Usually only one person at the counter checking people in and even if you have an appointment you don’t skip the wait but I could say that at about just about every tire place I have ever been too so it’s not like I’m gunna hold it against them too much. They always have sales and rotate the brands that go on sale so you just have to wait a month or 2 at most to get the ones you want on sale. Can the nice thing is there’s mail in rebates to get the sale price like at all the other tire shops. Got my last 2 sets of tires from here and see no reason why I would stop coming here.
Never received call and even received after hold little quick takes forever and they want me to hang up the call. I couldn’t get right service here. They should have more customer service lines or staffs.
The email sent stated a Bridgestone warranty and that Costco should provide it. The rep said they had the warranty not Bridgestone, but didn't give me anything in writing. I still don't know what perks came with the install or the warranty info.
Not happy at all with this location, I went to a different location and they didn't have the tire that I needed in stock . I came here for quicker service and they didn't want to honor the warranty and was told that I needed to pay full price. $220.Went back to my local Costco.
Went in for a tire rotate and balance. Previously used the Costco center in Tustin. Made an appointment the day before and the service was right on time. The employees were helpful and courteous, and to all the customers, even the rude one with the battery issue. There was an issue with my paperwork and the men helped me by looking up the necessary phone numbers I needed and giving me advice on how to handle it. It was a good idea, they caught the issue which will make my next visit even quicker. I watched through the window as they worked the bays and they work safely and professionally. Having had a career in mechanics and was supervisor of a large truck repair facility I can appreciate a shop that is running smooth and safe. For value and reliable service i recommend this tire store.
Always out of the size of tires I need and they have to be ordered. You are usually at a tire shop because something is wrong with your tires. Most likely a flat which means one does not have the luxury of days of wait time
