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Crystal Pines Nursing Home

  1. Crystal Lake
  2. Crystal Lake Health

Reviews, get directions and information for Crystal Pines Nursing Home

Crystal Pines Nursing Home
"Sometimes, additional support and attention are needed for seniors to get back to a quality life. Often times, this means clinical care with therapeutic and rehabilitative services. That's why Crystal Pines Rehabilitation and Health Care Center has brought together a team of health care professionals with clinical excellence and a history of creating successful outcomes. Our Community is close to medical facilities and Crystal Lake Park District."
Address: 335 Illinois St, Crystal Lake (Illinois) 60014
Phone: (815) 459-7791
State: IL
City: Crystal Lake
Street Number: 335 Illinois St
Zip Code: 60014
categories: retirement & assisted living facility, medical service, health spa



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Reviews
Moved my brother here a week ago and this place is amazing! They get him up and dressed every day, the menu is amazing,and if you don't want what they are serving you can get a burger, or hotdog, or even a peanut butter and jelly sandwich.Hes outlook on life has changed since arriving! He's always happy and smiling when I stop in to check on him! Plus the staff and nurses and CNA are all very nice and helpful. Couldn't ask for a better place for him!
This facility and this group of professionals have dispelled any myth I may have had about nursing homes.... I trusted my mother to them and they were so attentive and empathetic to her difficulties, I was shocked at the high level of quality of care, and the incredible feeling of relief I felt when I would leave a visit with my mother.... I no longer had to worry about her.... I recommend
If I can give no stars they would be perfect for this place!!!! Do not discharge patients when they are not ready to come back to their home!!! They forced me to take my mom back to her house put her in a wheelchair and shoved her into my car, told me they would call the cops because I refuse to take her home when she was not ready to come home. This place should be shut down by the state!!!! And less than a week later she's back in the hospital because they say they give people physical therapy, doesn't seem so she's been falling non-stop ever since she got home. My dad was also placed there New Year's Eve 2015, within 8 hours he was dead. I went the next day to get his belongings, and the nurse told me she was sorry, that she turned off the sound for his monitors because it was bothering his roommate. The nurse admitted killing my dad and nothing was done to that nurse, she should have been in prison for manslaughter!!!!
Crystal Pines is a beautiful facility with amazing staff. They have beautiful rehab rooms for those needing extra care before heading back home. Staff there really connect with their residents.
Nice place for loved ones. A number of shining stars here - Maria will help with anything and make sure that any concerns are followed up on. Lisa, ADON is amazing and never disappoints. David the night nurse - an angel. Jamie at the front desk makes sure all appointments/transportations are taken care of immediately. Jim the administer very personable and will always make time and tries to get to know his residents personally. As with any other facility there are some bad seeds that at times can ruin your experience. I would recommend, but would also give the advice of always being in the know and ask questions of all individuals. Food service really needs work, but from what I understand they are working on fixing it.
I have been employed at Crystal Pines for over eight years, the genuine care for residents and their well being has never been more important to our administration and staff. This has been even more apparent during the pandemic. Our therapy staff continues to establish and meet goals with our short term rehab residents. Our activities department is enthusiastic and creative, keeping our residents involved and entertained.
In addition to good customer and bedside care, they listened to my concerns and took the time to educate me and my family. They made me feel at home. I definitely would recommend and if I need care in the future I definitely would be coming back to this nice facility.
My mother has been in the care of Crystal Pines for over 2 yrs. I visit her several times a week & the facility is immaculate. There is absolutely no bad odors. The staff is friendly & helpful. The nurses are attentive. Before you make a decision about a facility visit it first before being swayed by the negative reviews. The only complaint my mother has is that she doesn't care for the food.
My dad has been a resident at Crystal Pines for over 2 years. As far as medicaid nursing homes go, they are the best! Please ignore all the 1 star reviews. They are from several years ago, and no way reflect the care that my dad receives. While not perfect they care about him, and have been very attentive to my concerns, and go out of their way to talk to me. In this pandemic they have gone above and beyond. Highly recommend.
I work with remarkably competent rehab and long-term care teams at Crystal Pines. The care is centered to functionality and outcomes while we treat the human spirit. Camaraderie thrives among us while everyone strive to do better each day at what we already do best, with our hearts, expertise and dedication at their finest! Proud to be part of Team Crystal Pines!
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