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Reviews, get directions and information for Dairy Queen

Dairy Queen

Description

This Dairy Queen Store is located at 6803 Bandera Rd in Leon Valley, TX.



"Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain."
Address: 6803 Bandera Rd, Leon Valley 78238
Phone: (210) 684-0065
State: TX
City: Leon Valley
Street Number: 6803 Bandera Rd
Zip Code: 78238-1359
categories: fast food restaurant


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Reviews
They did an awesome job with my sis and bro-in-law's wedding ice cream cake! It was exactly what they wanted and it was delicious. Special thanks to Louis or Luis who took the order, designed the cake, and sent me pictures to ensure that this was what we wanted! Excellent attention to detail. I see so many negative reviews, but when I stopped by, the crew did a very good job.
This has got to be the WORST Dairy Queen that ever existed. Went to the drive thru yesterday to order my kids lunch and ice cream and we sat there for 8 minutes and no one came to the loud speaker to place an order. There was ONE truck at the window. We left and took our business elsewhere. We’ve gone inside after baseball games at NWLL and the wait for a blizzard is forever. The floors have been sticky, tables dirty. After my experience yesterday, I will never be back.
Under staff ...or what waited in line Through the drive thru over thirty eight minutes just to get four ice cream cones.really bad customer service ,a few car just left .no one even inside ,that you all could say your busy!!!!2 young men just talk and laughing is not going to get peoples orders .Get it together Dairy Queen !!!!!!Food: 1/5
Drive through for some ice cream blizzard. They made us wait at the speaker for a few minutes to take our simple order of two blizzard. They got one of the flavors wrong. Took them both and they where both good.Food: 5/5
I can’t tell you the last time I came to Dairy Queen. So when I saw one at lunchtime, I decided to make the U-turn and stop. The place was clean the staff was attentive and the food, hot and fresh! Stopping in reminded me of when I was a kid. I had my favorite Dude sandwich with cheese and jalapeños. Oh, and I had to get a taco. Let me tell you if you haven’t had a crispy taco from the Queen you are missing out. It’s fire!
By far, the best DQ in the area where your order is always right. Even on $1 Taco Thursdays.Food: 5/5
Love Dairy Queen, always have always will. But you have to keep in mind that this is a "family with children" type of restaurant and any time there are a lot of children around the place will take on a certain atmosphere. Fun, but as productive as an old grumpy guy like me likes. Like it or not, I'll still go wait in line surrounded by screaming and yelling kids!
This dairy queen is super slow and always gets your order wrong. The drive thru takes only one order at a time and will make you wait at least 30 minutes even with only one car in front of you. The only reason I even went back is because my daughter wanted a dipped cone, but it is not worth wasting your time.Food: 1/5
Where to start with this DQ. I've never been poisoned with their food so maybe I should have given it a three. However, I've always been emotionally disturbed each time I go with the poor management skills exhibited in this location. The employees are distressed and not supported. The drive through line is atrocious but yet people are so hungry and hot for soft serve ice cream, even myself, Will wait an hour in a relatively small carline to get some. If you eat inside, be prepared to ask for napkins each time you need a couple. They keep it behind the counter so you can't get them yourself. This is absurd for ice cream shop. I think the DQ company has a nice app but a very poor application as far as the cashiers are concerned. For people serving ice cream supposed to bring people joy, these people are cranky and a bit incompetent. I have a great suspicion that the manager keeps this place under staffed at all times to make some money and pinch some pennies. It makes me annoyed. I promise I'm not this curmudgeon in every review.. also Dairy Queen, why is whipped cream not included on your ice cream sundaes. They need to get a grip on their customer service..
I stopped coming 3 years ago, because I always waited over 30 mins in drive thru with hardly no cars in front of me. I decided to try again today, and I’ve been in the drive thru since 6:03 pm, still in line no food and it’s 6:51! Like when is management going to get it together!Service: 1/5
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