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Reviews, get directions and information for Dedham Medical Associates - New Location

Dedham Medical Associates - New Location
"Conveniently located at 1177 Providence Highway Route 1 South, Dedham Medical Norwood cares for residents of Norwood, Walpole, Canton, Westwood, and other nearby towns and cities.Our preferred hospital partners include BID-Needham, Beth Israel Deaconess Medical Center in Boston, Boston Children's Hospital and New England Baptist Hospital. Our OB/Gyn clinicians attend deliveries at Newton-Wellesley Hospital.The Norwood office offers primary care for adults and children and a wide range of medical and surgical specialty care."
Address: 1177 Boston Providence Turnpike, Norwood (Massachusetts) 02062
Phone: (781) 762-0575
State: MA
City: Norwood
Street Number: 1177 Boston Providence Turnpike
Zip Code: 02062
categories: doctor



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Reviews
Terrible practice. Been coming here for the past 10 years and it has gradually gotten worse. They will make you wait an hour after your scheduled appointment time and then rush through your visit. Doctors and care assistants are careless and not pleasant. I had a serious health concern that they brushed off and basically told me to kick rocks. Wasted my entire afternoon here for absolutely no help, might as well have not even came in. PLEASE go to another provider, Dedham Medical is HORRIBLE.
Best thing about Dedham Medical Norwood is Mary Gosney. She is a midwife, and leads the midwifery group at Dedham medical. She is by far the most caring, intelligent, thorough and respectful person in the medical field, that I have ever met. Most medical professionals, spend a few minutes with you, without truly hearing and meeting the needs of the patient. Mary goes above and beyond for each of her patients. I was referred to her by a satisfied patient and I highly recommend her for all of your Ob/gyn needs!!
DMA has been good to us. The Norwood location is more convenient, but rt 1 kind of sucks. We use the lab and OB/GYN service and keeps everything on first floor. Those offices arent bad.
Worst doctors experience of my life!! Repeatedly told one thing on the phone, something different in person. Treat patients like a number that just has to be checked off to go home. Poor communication and constant lack of follow through - plus, our own doctor magically is never available! Most recently dealing with chronic pain caused by an injury and continuously told to see someone else without actually offering any solutions. Rude, poor bedside manner, and left feeling dismissed.
Great patient service. I came for a CT scan. No waiting and was greeted with welcome. Positive: Not busy as the offices in Boston
On 8/27/21, I called DMA Urgent Care to see if they accepted walk-in appointments. I was informed that they did and I just needed to come by with my insurance card but otherwise I was all set. I traveled 40 minutes to get there and when I walked into the facility I was swarmed by staff who were telling me to leave because I did not have an appointment. I indicated I had called prior to coming and was told I did not need one. The staff were in my face, not listening to me, and incredibly rude. I had a dog bite that needed attention and was informed that I needed to go elsewhere. I took my business to Milford General Urgent Care and was seen immediately. I would highly not recommend the Urgent Care at DMA in Norwood.
My only complaint is no one answering phones. LOVE the Doctors can’t say enough great things about them. However, to get through to a live person is next to impossible and when you do you get out on hold again! I’ve been trying to reschedule an appointment for 2 days, the first time I called the phone rang for 15min, I finally gave up. The 4th time I called I was put on hold for 37min. Again…I gave up and ended up missing my appt that I was trying to reschedule cus nobody answered the phone, returned my call or took me off hold status.
My appointment for annual check up was cancelled and I wasn't even put on waitlist for a future time even after explaining my situation. The lady on the call was rude and kept repeating the same thing like a broken record, first of all you put people on hold for an excruciating amount of time and then the operator misbehaves, highly unprofessional — Updating my review as I have had better experience ever since.
Horrible quality of service all around. From the administrators all the way to the doctors. Requested my wife and I go to a different doctor in march of 2020. The request was sent to the office for internal medicine. THEY DID NOT MAKE THE CHANGE. When I called and asked, I got NO response. Just an email telling me that the only person who is open to taking patients is the doctor my wife and I DONT want to go to since March 2020. Drs don’t answer their emails forcing us to go to ER and spend the copay to get an type of service. Plenty of other offices around the area. DONT make the same mistake we made. Go find an office that has better Drs and better staff.
I always have great experience with Dedham Medical Associates Norwood. But today I was so shocked the attribute I was treated by Operator!! First of all, the operator hung up my call even didn't give me the chance to finish my inquiry. I really don't want to see one person damaging this facility reputation.
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