We are big time Embassy Suites fans who stay there whenever possible. This one is far better than the other Embassy properties we have stayed at. Housekeeping was superb. Front desk staff is stellar and the breakfast crew beyond compare. This was renovated since the last we stayed here and it shows. It's the small things that count and the readily available luggage carts is always a sticking point with me. They had plenty freshly sanitized and ready to go. Bravo!
My family stopped here on our way to Florida. The hotel was very clean, and all staff were friendly and accommodating! We ordered dinner from the lounge, and the food did not disappoint. The included breakfast was one of the best we’ve had. We look forward to staying here again!
A fantastic stay! We want to thank to few staff that made our stay like never before: To Sara front desk you made us feel like home! Thanks a million! To Richard, Jesus and Wilson: always smiling and pleasing the guests. You all rock! To Terry: we can eat your omelets all day long: To Natalie, Teresa and Ricky for provide with what we needed with a big smile. To Amy night auditor for helping us to rearrange our second reservation. Definitely made our list of favorite hotels
Everyone was so friendly, always greeted us with a smile and asked if we needed anything. The complimentary breakfast, YUM! Made to order! Plus each guest got 2 complimentary drinks from the hotel's internal bar during happy hour.Rooms: 5/5
I have a family with extreme pet allergies and I don’t understand why hotels can’t set aside just a few rooms for those with pets and leave the rest pet free. Our couch pull out had dog hair all in the sheets, had to request new ones which didn’t help as the dog hair and pet dander was on each chair, the couch and the carpet. We couldn’t move rooms because we needed an ADA room. They don’t vacuum the rooms between each stay, and they obviously don’t change the pull out sheets after each person which is gross. Pet dander gets into everything…so they should consider a complete and full detail of a room after a pet stay…or like I said, use only one floor for pets and let us with allergies have a nice stay.
Had to come to Brunswick for an emergency business trip to the Port. Nettiebartender/waitress is the best. She treated us like Family. I would highly recommend staying, rooms are great, breakfast is terrific. The happy hour is fun!Rooms: 5/5
This is an amazingly nice hotel. Had a suite with 2 bedrooms, 3 TV's, living room and 3 beds. The hotel is nothing like u would expect on inside. So beautiful. The outside is at end of old abandoned mall but really nice hotel. Would highly recommend. I would definitely go there again!Rooms: 5/5
On our annual Florida vacations, we usually stop at the Embassy Suites near Savannah, but they were full so we traveled a little further to Brunswick and found this hotel. Excellent staff at check-in, nice clean rooms, and a great breakfast in the morning. Met all expectations.
Great accommodations. Room was very clean, and staff were very friendly. The breakfast was top notch in the morning. We choose this for a one-night stop as part of a longer trip and will be choosing other Embassy Suites in the future.Rooms: 5/5
Hotel is very dated and underwhelming for the embassy brand. The cocktail hour was poor with it’s sad display of old snacks. The morning breakfast was out of items and there was no coffee. The room did not have a smart tv and the hot water took forever in the shower. The hotel was quite noisy with banging on the walls throughout the night. Outside of the lobby of the hotel smells like smoke. Overall I was very disappointed with the embassy brand.
