Empirix solutions enable improved business performance by predicting the customer's communications experience, end-to-end.
Empirix is the recognized leader in end-to-end network performance visibility with the unique ability to analyze customer behaviors by application in real-time. We help service providers, mobile operators, contact centers and businesses master complexities and optimize business processes to reduce operational costs, maximize customer retention and grow top-line revenue. Through testing, monitoring, analytics and intelligence, Empirix helps companies around the world realize the full value of their technology investments.
Empirix delivers software solutions to optimize customer experience in complex mobile, fixed and omni-channel contact center communications networks. Using proven technologies for testing, monitoring and analysis, Empirix enables enterprises and services providers to overcome the complexity in today’s networks and enable intelligent, informed decision making. This empowers our clients to increase revenues, reduce operational costs, improve customer loyalty and accelerate business decisions.
Empirix's offerings include the Empirix Hammer test solutions, Empirix Testing as a Service, Empirix E-XMS monitoring solutions, OneSight monitoring solutions, and Empirix xCentrix analytics solutions.
