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Enterprise Rent-A-Car

  1. Los Banos
  2. Merced Car Rental

Reviews, get directions and information for Enterprise Rent-A-Car

Enterprise Rent-A-Car

Description

Enjoy fast and easy car rental bookings from Enterprise Rent-A-Car at one of our 6000 branches, in cities, airports and neighborhood near you.



"Enjoy clean, sanitized vehicles and a low-touch rental process with Enterprise Rent-A-Car in Los Banos. No matter when or where you want to start your next adventure, when you're ready, we're ready to fill your car rental needs at one of our 7,000+ locations in nearly 100 countries and territories."
Address: 518 E Pacheco Blvd, Los Banos 93635
Phone: (209) 827-3900
State: CA
City: Los Banos
Street Number: 518 E Pacheco Blvd
Zip Code: 93635
categories: car rental


Opening Hours

Monday: 08:00 - 17:00
Tuesday: 08:00 - 17:00
Wednesday: 08:00 - 17:00
Thursday: 08:00 - 17:00
Friday: 08:00 - 17:00

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Reviews
Discraceful behavior by the manager Emilano. Our own car broke down and we rented a car from Los Banos. Our repair shop is in Gilroy so we called Enterprise to confirm we could drop off there, 48 miles away. Emilano calls me to say we can't do that and would charge us $500 drop off fee, essentially harassing me. We have a sick child in the car and he wants us to take a taxi with all our stuff which they won't pay for. He then proceeds to tell me he did me a favor by renting me a car in the first place actually didn't even get the class of car we rented, we booked a VW Passat and got a tiny Chevy Spark. The lady who rented us the car in the first place was lovely and helpful.
Emiliano and Diana took care of my extensions on my rental car as Caliber kept changing the dates on having my car ready. They were awesome!!!
Absolutely awful. I called and they told me they had 2 suvs available. I drove out of my way to get there. Show up and one of the workers is on the phone gossiping to her friend about an affair, while her co worker was busy helping customers. Once she got off the phone, she confirmed I called the right number, but had no cars, even though I'd been confirmed to have one saved. Then I asked if my potty training son could use their bathroom and she rudely told me no.
I recently rented a car from Los Banos Enterprise they were Great! Helpful all the way and completely professional. ! Thank you
Great Service, i use them 3 to 4 times a year and am always pleased with their service.
I've been meaning to write a review about my experience with enterprise. For our 4th year anniversary, my husband and I planned a trip near Pismo Beach for a few days. The morning we were going to take our car, it wouldn't start. We rushed to enterprise to see if they had any available vehicles. We had already booked a place to stay near Pismo and were in desperate need of transportation asap. We had already tried calling Hertz but they had no available vehicles. We met with Diana and told her our situation. She was very professional and kind and quickly assessed the situation looking over to see what vehicles were readily available. Unfortunately there were none at the exact moment but she examined the schedule for the day and after speaking with a coworker and collecting our paperwork, told us they would call us as soon as another vehicle was returned. Within an hour or so we received a call that a vehicle was available and we were overjoyed that our anniversary trip was so quickly rescued. We got a great deal on the car and insurance and drove off to enjoy a wonderful few days together! Thank you so much to Diana and enterprise for coming through for my husband and I with proficient, excellent and fast service!
Terrible "customer service" from Dianna; aggressive, condescending and disrespectful atitude towards loyal clients. She's full of hatred and takes it on the customers. Enterprise Company does not value its clients, since there are plenty incidents with this lady and they haven't done anything, get her a shrink!
Sometimes the process can be a little difficult. Overall the experience was good. Friendly staff that helped me out. Definitely reserve ahead of time at this location. They are usually short on cars. I have rented from them several times and reserve at least a few weeks ahead.
I had just been in a car accident near Los Baños, about a five hours drive from where I live. The car was totalled. I had no clue how I was going to get home. I stumbled upon this Enterprise location and was given some of the best service I have ever had. Diana didn't get a last name went out of her way to make sure all of my needs were met and was one of the most polite and accommodating people I have ever met. She was supportive and caring and showed genuine concern, she is what customer service should aspire to be.
I have done so much busness renting with Enterprise. Loved the employees at Los Banos. Spent a lot of money there. Sad that my last rental was a disaster. I had points for two free days, booked a nice car to go up North for medical procedure. Got a great toyota Camry. On 101 there was a brick ion freeway. I hit it. The car behind me hit it. We bothexited and got the spares put on. Early morning so drove to my procedure. I called Enterprise and was told to turn in that car up north and there would be a nother car waiting for me. Got to get new car and they only had a Mazeratti No cars, no call to let me know. I called my local office and was told it was my responsibility to purchase the new tire. Because I did not take out their insurance since I was covered on my Geico policy. There were no cars at any northern enterprises. I was told by the main 800 number to find a pep boys and they have a contract and would replace tire. No luck. Low profile had to be ordered. I was stuck with no cash. I drove to Merced and somehow made it. Pep boys there got a ok to replace. But rim bent. So it was a order.again. looking at the tires I could see wire around outer diameter and bad tread. Clearly not checked. I finally called Merced Enterprise and the employees were great. Got me into a new car so I could get to Los Banos and turn car in since I already owed two days fee and it was Friday. My trip was ruined. I was mis informed and will never, ever rent from Enterprise again. It breaks my heart that my Los Banos Enterprise worker treated me like I had to pay for it. I adored them. It's Hertz that gets my many reservations. Merced Enterprise employees need a raise for helping me.
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