Excel Fleet Service - West Palm Beach

Reviews, get directions and information for Excel Fleet Service

About

Medium and Heavy Duty Truck Repair. Buses and RV's are our specialty. Napa certified service center.

Description

Excel Fleet Service is owned and operated locally and established since 1998, has been the direct result of superior customer service. In 1998 Awarded the Exclusive Maintenance provider for Palm Beach County Ryder Truck Corporation. The Excel team has a combined experience of over 100 years of Certified Repair and Maintenance
Excel Fleet Service is a Napa dealership with a full Service Maintenance and Repair in medium/heavy-duty trucks. We also specialize in RV repair. Customer satisfaction is our #1 priority.
Our talented employees are able to provide you with the attention you need.
We have expanded to our new facility located over 4 acres of secured parking and repair bays.
Excel Fleet Service is located just 1/8 mile north Southern Blvd on the West side of Jog Road.

"Since 1998, Excel has been family owned and operated serving Palm Beach County & Treasure Coast for RV Full Service and Body Work, Diesel Trucks, School Buses, Government Vehicles and Equestrian Trailers. Customers always come first and it is our pleasure to serve all your needs. Extended Warranties accepted and Insurance Claims.Stay Safe and Stay on the Road!"

Address: 351 N Jog Rd, West Palm Beach 33413

Phone: (561) 686-4665

Website

Email: moc.ecivresteelflecxe@elocin

State: FL

City: West Palm Beach

Street Number: 351 N Jog Rd

Zip Code: 33413

categories: car rental, automotive repair shop

Opening Hours

Monday: 08:00 - 17:00
Tuesday: 08:00 - 17:00
Wednesday: 08:00 - 17:00
Thursday: 08:00 - 17:00
Friday: 08:00 - 17:00
Saturday: 08:00 - 12:00

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Reviews

Unfortunately RV repair options are limited, and I had concerns given all the horror stories you read online. This repair did not meet my very basic expectations. I used Excel to repair damage done to one of the exterior storage bins. Every time estimate they gave was inaccurate, and the only way I could reach them was to show up. They use an answering service on their phone and never return messages. I was told my estimate would be ready, I show up only for the manager to say it isn't ready and to scribble a general estimate on the back of a scrap piece of paper. We got the call the repair was finished on a Monday, and showed up that Wednesday to pick it up only for it to not be done. My husband picked it up later in the week only for us to discover they never replaced the decal, the trim on the bottom wasn't caulked, the paint job has dried drip marks left on it, and there is jagged metal sticking out of the inside of the compartment. I have left messages requesting a call back to discuss the repairs which have gone unanswered. This is what multiple weeks and thousands of dollars gets you...

I had Excel do some insurance repairs on my travel trailer, I had a cracked front cap and needed a new roof. The repairs took for ever and the excuses were endless and they always blamed someone else. Now less than 2 years later I have my trailer somewhere else and I am told they did a terrible job. They used silicone on the roof which should never be used. I now have to have my roof peeled back stretched and resealed plus water damage from the leak. I would not reccomend this place to my worst enemy I'm surprised they are still in business.

Excel RV exceeded my expectations! They honored a windshield wiper blade I paid for last year but never had it put on till now. Even though the price had doubled. I did not have to pay the extra cash. Fair and up front. It's hard enough to find quality mechanics and technicians in the RV world. I highly recommend Excel for ALL your RV issues !Service:&nbsp;Battery

I’ve used this place a few times to resolve the issues I’ve had with a 20 year old RV The wait is worth it as they are always busy, but the work is done right and the prices are reasonable, . It’s a truck,  RV  Takes special care and knowledge to fix these things, I do a lot of my own repairs, but when I can’t fix it, it goes to Melissa and the crew at Excel.Services:&nbsp;Steering &amp; suspension repair

Excel RV is incredible. I have worked with the Excel team extensively for my RV & I am so grateful to have found them.  They had my RV for months in 2021 helping with issues with my air conditioner, damage from a leak & rebuilding, the engine, generator, & even more that I can't remember. The service team is incredible, detailed, and does excellent work.  Melissa is amazing - so kind & thorough, and truthful & upfront in communication about all aspects of service. I found Excel after quite some weeks of struggling to find a service team in the area willing & available to work on my older model. Melissa made sure to check in with me throughout the whole process.  Melissa, Anthony, Justin, & each service team member I interacted with were awesome. They truly go above and beyond. I am a new RV owner so I had a lot of questions & concerns with which they were always patient and clear. Thank you so much !!  I highly recommend Excel,  they will take excellent care of you and your RV !!Services:&nbsp;General repairs &amp; maintenance

Same day oil, lube, and filter service for my RV - excellent! But be prepared to wait

I had a blowout rear tire on 95 South causing $6000 worth of damage with a few additional repairs needed. Found Excel  nearby and was so satisfied that 2 years later scheduled a service stop on trip from NJ to Florida. This time had the dash air conditioner rebuilt, levelers worked on and motor work including wires, belts and other odds and ends done. Money well spent and left willing to return again.    Monaco Safari Trek 26rb2 class AServices:&nbsp;Exhaust

It's a pleasure to write a review for Excel.  I came to them after being abused by used RV dealer in Broward County.  From the first minute they showed me what customer service was supposed to be like.  Everyone there, from the young lady at the desk, the shop manager to the owner herself were a pleasure to deal with.  They did a lot of work for me and each and every step of the way they were caring about the outcome.  There is no doubt that I will be sharing this place with my many RVer friends, they need to know that quality customer service and integrity does exist, it may be hard to find, but when you do, never let them go!   Great job guys!

Excel Palm Beach took care of my rv generator service professionally and on time as promised. I will return for my rv needs as I feel they listened to my needs and serviced my rv with utmost respect.

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