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Thrifty Car Rental

  1. West Palm Beach
  2. West Palm Beach Car Rental
  3. Palm Beach Car Rental

Reviews, get directions and information for Thrifty Car Rental

Thrifty Car Rental
"Book the absolute best car for your money at Thrifty Car Rental - West Palm Beach International Airport at 3175 Belvedere Road. Score unbeatable rental car deals with our huge selection of vehicles. Plus,learn how you can spend less and adventure more by getting up to 10% when you prepay. No credit card? No problem. Discover how you can book your next car rental with your debit card."
Address: 2600 Turnage Blvd, West Palm Beach 33406
Phone: (877) 283-0898
State: FL
City: West Palm Beach
Street Number: 2600 Turnage Blvd
Zip Code: 33406
categories: car rental


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Reviews
Holiday weekend and they have one employee and 3 more empty desks. Line is 40 deep. At an average rate of 15 minutes per customer this should only take 4 hours to get a rental car. Never again.
When I rented a car at West Palm Beach Airport, I found it rather surprising that they didn't check the fuel level and simply handed me the keys. Sensing something unusual, I took a picture of the fuel gauge to be on the safe side. Upon returning the car, I made sure it was completely filled with gas and even added a bit extra. However, to my disbelief, they still charged me an additional fee for the fuel. Can you imagine that? I had to take matters into my own hands and call them, providing my own photographic evidence to prove that I was in the right. This kind of customer service is truly mind-boggling.
The guy at the airport tried to charge me an extra 200 dollars for a rental I already paid for. They added EZ pass protection. I had to call him out on it. I then had to take a shuttle to the thrifty lot which was full of cars and wait over 2 hours 20 minutes for a car with zero update from the guy, kept telling me to wait
Standard operation. It's off the airport like all the companies seem to be at palm beach airport. Staff was friendly for pickup and delivery.
This is the first time I’m leaving a company a negative review. If I could give Thrifty/Dollar/Hertz ZERO STARS, I would. Absolutely terrible experience and “customer service” too giving to even call it that. After receiving multiple confirmation emails, we showed up to pick up the vehicle we were assured multiple times was ready & were told “it’s not ready. It’ll be 2 hours.” The man at the counter swiftly threw his hands up and said “you can either wait 2 hours or cancel. Whatever you want I don’t care.” They wouldn’t help us in ANY way and the female manager was just the same. I wouldn’t recommend this establishment to my worst enemy.
DO NOT RENT FROM THIS LOCATION unless you enjoy waiting for your car for 2+ hours. I had a reservation two weeks ago for a car only to show up to a parking lot FULL of cars and find out from a snarky, rude employee that “we have no cars available at the moment”. This condescending employee then proceeded to tell us her job was like airline and we can’t get upset if the car is delayed. I had someplace to be and could not wait over two hours for a vehicle I had a prepaid reservation for, so called an Uber. I am now still fighting to get my money back because every time Priceline calls this worthless company they refuse to pick up the phone. How is this okay? Major scam, never rent from them.
Extremely Rude staff!!!!! Waste of time waiting half and hour for the thrifty shuttle and then waiting in line to pick up the car only to be told our car wasn't available after booking a reservation weeks in advance. The sales agent was extremely rude and told us to get in line to speak to a manager. I asked that we be given another for the same price and he said me personally give you a car or the company? Also, the couple in front of us was waiting to speak to a manager because their car wasn't available either. We called an uber and never received the rental car. This place is a JOKE!!
VERY bad customer service. The guy behind the counter was so rude, had an attitude and was on the phone all the time though his EarPod. You think is talking to you till you find out he is not. He was treating us like we are taking the car for free or through Medicaid. Very unprofessional. The car was not cleaned and smells humidity. Would nerve use this service.
Not happy when i did not receive a receipt for the return of the rental car. The person who checked me in told me it would be emailed to me. Did not immediately get an emailed receipt. Called Thrifty and the auto message says it will come in 7-10 days. The check in person failed to share this information. I would have insisted on a paper receipt. This is not acceptable to me. I have no proof I returned the car. Will look elsewhere for rental in the future.
Horrible experience. Prepaid for a vehicle, and no cars were available. Told that it would be up to 4 hours for a car. That is nearly impossible with a baby in tow. Staff was not friendly. We cancelled the reservation and went to Sixt. They had a car for us immediately. Next time, I will just rent from Sixt the first time!
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