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Reviews, get directions and information for Express

Express

Description

For over 30 years, Express has been a legendary fashion icon that offers the hottest styles for women and men. Today, Express has more than 600 stores and 16,000 associates across the globe. Find your fashion inspiration and see all the latest trends at a store near you, or at express.com

We welcome all questions and feedback related to Express. Our goal is keep our Facebook page a positive forum for comments and questions.

By accessing our Facebook page, you agree to comply with Facebook’s Terms and Conditions (http://bit.ly/r4IMyZ) as well as Express Privacy Policy (http://bit.ly/oVUvrv).

Any comment, image or video that violates these terms including any material that may be incorrect or inappropriate will not be tolerated and will be deleted immediately. We reserve the right to block you from posting on this page.

We respect your privacy and would like to keep private any details about order numbers, promo codes, GiftCards awarded and resolutions to personal and/or escalated customer service issues. We reserve the right to delete these posts. If you need immediate customer service attention, we recommend you contact us directly at 1-800-477-8844 or 1-888-EXP-1980 for online orders. Or, send us a tweet @ExpressHelp (http://twitter.com/ExpressHelp) on Twitter.



"Express is an international fashion chain with women’s clothing and men’s clothing for work, play and all kinds of parties. Shop Express for women’s jeans, leggings, dresses, sweaters and shirts, and men’s jeans, suits, graphic tees and polos, plus shoes, jewelry and other accessories. Come visit us at 26300 Cedar Rd in Beachwood, OH or shop the collection online."
Address: 26300 Cedar Rd, Beachwood, Ohio 44122
Phone: +12168960562
State: OH
City: Beachwood
Street Number: 26300 Cedar Rd
Zip Code: 44122
categories: clothing store


Opening Hours

Monday: 10:00 - 21:00
Tuesday: 10:00 - 21:00
Wednesday: 10:00 - 21:00
Thursday: 10:00 - 21:00
Friday: 10:00 - 21:00
Saturday: 10:00 - 21:00
Sunday: 12:00 - 18:00


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Reviews
The sales clerk was very nice and patient. Helped me find the blouses that I went for, and matched the best cupon discount!
Miss Chiqueta needs to be retrained on customer service. Very distracted , stopped to answer phone and pay more attention to other sales person instead of completing my transaction. I asked about an item and she sent me to the area to search instead of helping me. I know that it can be stressful but remember your customers. Please and thank you!
Very disrespectful employees, omg I couldn’t believe how they were treating me today, Im shopping with my friend who has a credit card and needed to shop and try things on, im sitting on the couch and I see how the employees all are whispering and looking at me, made me feel uncomfortable, and I’m helping my friend find jeans and one of the employees comes up and says excuse me and basically makes me move out of her way while I’m shopping, now when me and my friend checked out im standing behind her in line and I get like 3 different employees passing through me saying excuse me, excuse me, so after a while I just stood there because I see they were being funny, then when I check out the guy employee literally makes me type my email on their computer!!! I didn’t even care about that I was more mad that this one same chick kept walking pass me, you need some better attitude employees because they are definitely not good people to be working there, representing express! I + People pay way to gooood of money there to be disrespected the way they treated me today.
Will be calling Monday to get the District Managers information. The young lady working the first shift Saturday obviously did not understand customer service or how to sell products. A good salesperson would have turned what they did not have into a sale. That’s what they did in Dillards. They didn’t have the item I wanted but they say we have these items because they asked the proper questions found out I was from the South and it was a little colder in Cleveland than I expected and I needed something to help keep me warm while being out in the city. Wish I could give this location a 0
I wish I could remember the young lady that was working on the sales floor assisting us with finding a homecoming outfit for our son. She was everything to everyone. A complete social butterfly in the best way making her way from customer to customer offering suggestions and helping to pick out clothes at rapid fire speed. Great experience!
Found the jacket that I was looking for. The manager helped me get the best deal with suggestions on how to find coupons to lower the price. Win, win. Super happy.
The staff is unnecessarily rude here, shop elsewhere. Normally I buy everything online, I shop online here regularly and am an A-List member. I missed the 60 day return window, okay, my bad. But the attitude from the manager was completely unnecessary. The first employee said I can’t return it, but I can exchange it. Second employee said okay, let’s call customer service and get approval to refund. The manager gives me an attitude and tells me that it won’t matter that I’m a regular customer or that I spend thousands there, rolling her eyes at me. Customer service did refund, but she was rude for no reason. I didn’t yell or raise my voice, the only thing I said was I missed the cutoff by 1 day and was willing to exchange it. I also purchased more than I was refunded same day. I guess my business means nothing, so you just lost it. I can spend my money elsewhere and not be treated so poorly.
Probably the most impressive covid response I saw in the mall. Cashier slowed me from approaching so she could wipe down the credit card reader. Very friendly, hadn't been in years. Hope wife likes what I got her!
Great products and awesome customer service
I just called to see if they honored the coupon on line that expires on today 4-25-16. She said "No, I was told that was over yesterday". I told her that the coupon says Valid: Now-April25, 2016 - Now she sounds as if she has an attitude! Really? I'm just trying to spend my money at your store that pays you to know what's going on where YOU WORK! #CustomerServiceSucks Not sure if I'll ever go back!
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