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FYidoctors

  1. Richmond
  2. Pacific Doctor

Reviews, get directions and information for FYidoctors

FYidoctors

Description

FYidoctors is Canada's largest and fastest growing eye care provider, with over 280 locations to serve you. We offer comprehensive eye exams, a wide selection of designer frames, and lenses that are custom made for your eyes. Visit us today.



"Welcome to FYidoctors Optometrists Richmond, your premier eye clinic for all your vision needs. Our experienced team is dedicated to providing you with the best eye care services available. We offer comprehensive eye exams, prescription glasses, contact lenses, & sunglasses. Whether you're in need of a routine eye exam or have a specific eye condition, our eye doctors are here to help. Our wide selection of frames includes designer brands and the latest lens technology to ensure a perfect fit. Our facilities & cutting-edge technology provide you with the best eye care experience. If you're in need of an eye exam and searching for Optometrists near me, FYidoctors Richmond is the perfect place for you. Book an appointment with us today!"
Address: 100-10880 No. 5 Rd, Richmond V6W 0B3
Phone: 1-604-273-2436
State: BC
City: Richmond
Street Number: 100-10880 No. 5 Rd
Zip Code: V6W 0B3
categories: optometrist


Opening Hours

Monday: 08:30 - 17:00
Tuesday: 10:00 - 19:00
Wednesday: 08:30 - 17:00
Thursday: 10:00 - 19:00
Friday: 08:30 - 17:00
Saturday: 09:00 - 16:00

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Reviews
I brought a new optical prescription eye test done elsewhere in order to buy new progressive lenses and frames at FYI. My new lenses were designed and fitted by Warren. He is excellent - very precise with so much attention to the details. If you go here and I recommend you do — ask for Warren.
Excellent service and selection of frames. I have "strange" eyes and Dr. Gill is the first optometrist who has been able to get it right. Love this place!
Called to find out how much coverage my mom has to fill her perscription, Paul refused to help us over the phone, he said it is only possible to do in-person... strange, how we have been able to do this over the phone every other time! He is not very helpful...we have had great service from this place otherwise!
They used to have this manager there couple of months ago. His name was bel or del, he was the most professional/helpful person I've met in a retail environment. He's the one that got away.
We started going to FYI when they were located in downtown Richmond 2018 and now we travel to the other side of Richmond to go for our optometrist appointments and optical needs because they are all very professional and kind.
I have some systemic health problems, so I have seen the inside of a great deal of doctors’ offices and this one is by far the best. Dr. Gill is not only a great optometrist who stays up to date with the newest medications and research in eye health, she also has the best bedside manner of any doctor that I have ever seen optometrist or otherwise. She is friendly, she listens to me, and she explains what is causing the problems with my vision. A lot of doctors neglect to explain why people are experiencing their symptoms but Dr. Gill has always treated me like an equal who is capable of understanding my own eyes. Even when I was 11 or 12 and I first started to become nearsighted she explained why it was happening and she explained it in a way I could understand. The FYI staff are also amazing. They have all been there for years and they are so kind and friendly. To me, it is a red flag when I never see the same receptionists twice at an office, I think it speaks to the nature of the work environment but that is not an issue at FYI doctors. Some of the staff will even recognize me when I come in and will come over to say hello to me. They are also incredibly thoughtful. It is my birthday next week and they were worried that my insurance would change when I turned 19 so they made sure to call me and book me in before that happens. I have never been to a more welcoming doctor's office. I wish I could give more than 5 stars.
AMAZING service from the moment you step in the door !The Doctors are so helpful with answering questions and getting you through the process a quickly as possible . They are ALL so wonderful , cheerful and absolutely no pressure to buy expensive frames .They let you look at your leisure and when you are ready they meticulously measure your frames and face to make sure the frames are a perfect fit . I picked the Tom Ford FT5671 BLUE LIGHT BLOCK and strongly recommend this frame to any woman who have a very square jaw line ,they are so fabulous. I think FYIdoctors got it going on when it comes to customers service. GREAT JOB !
Had my eye appointment with Dr. Leung. It was a very thorough and professional visit. I felt that I was in good hands. They also seem to have a good selection of frames good brands. Staff on the floor was also quick and professional.
After having destroyed my glasses during a fall, I took them to the Richmond Office. I had purchased the glasses there 8 years ago and had annual exams with Dr. Gill. It was a 3:30 pm appointment with Paul. By 4:40, he had ordered my new glasses with a rush order and replaced lens in my shattered glasses with lens that would enable me to see distance and therefore drive until my new glasses had arrived. This was a very positive experience which was appreciated even more because of the trauma I had experienced the day before.
They are thorough with their eye tests, so try not to be in a rush when you go. Their customer service is 100% worth the time. Every member of staff I met with was friendly. However, I found Warren's customer service was exemplary, and the best I have ever received when getting new glasses. He is knowledgeable about their services and promotions, he pays attention to details, and he is easy to talk to. I hope I won't need new glasses soon, but if I do, I will look forward to my next visit.
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