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Reviews, get directions and information for Geek Squad

Geek Squad
"Our Agents provide repair, installation and setup services on all kinds of tech at more than 1,100 Best Buy stores – including computer & tablet repair, setup and support, TV & home theater repair, car stereo & GPS installation, cell phone repair and home appliance repair. We fix most makes and models, no matter where you bought them and can show you how to get the most out of your technology."
Address: 10901 Georgia Ave, Wheaton Crest, Maryland 20902
Phone: (800) 433-5778
State: MD
City: Wheaton Crest
Street Number: 10901 Georgia Ave
Zip Code: 20902
categories: appliances, business consultant



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Reviews
Elderly parents waited all afternoon for install—Geek Squad didn’t show and won’t reschedule for over a week—horrible service considering they pay for the membership. Disappointed -
Geek Squad or the associate that was next to geek squad was very rude. I def understand the no appointment, I jus asked if they can see if it turns on and he was like they won’t even see you w.o an appointment. Your a business, at least help considering there was no line and you weren’t doing anything but telling me to leave
Service was great but took a bit of time to resolve a device failure
The woman who answered the phone was very courteous and helpful. She was able to find the answer to my question and schedule an appointment for me at the closest location. Upon arriving they provided excellent customer service, and solved me problem. They spared me from having to replace my phone, and the solution was free of charge!
The Geek Squad agents were really nice and knew exactly how to help me, Brandon was able to save all my documents get me a really good deal. They are awesome.
One of the best place to fixed your computers, installations of home T.V. they are very professional, they know what they are doing, you get discount if you buy their one year Geek Squad service.
Horrible! I was told that iPad with broken screen will be replaced in 2 business days. It's been 2 weeks and it's not done. I am unable to get through to the store by phone. They place you on an infinite hold.
Highly knowledgeable and professional , never had any bad experiences.
Efficient service, appointment time faithfully observed.
Excellent timely and knowledgeable service
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