facebooktwitterpinterest
mobil menu

HealthPoint Family Care

  1. Covington
  2. Madison Doctor
  3. Madison Health

Reviews, get directions and information for HealthPoint Family Care

HealthPoint Family Care

About

HealthPoint Family Care is a nonprofit Medical, Dental, OB/GYN, and Behavioral Health practice providing primary care at 7 locations in Northern and Central Kentucky.

Description

Call Today to Schedule an Appointment!
859.655.6100 Nky, 859.881.4288 Lex/Nich, 1.844.655.6100 Owen

HealthPoint Family Care Office Hours & Locations
http://www.healthpointfc.org/index.php?content_id=19

Mission

HealthPoint Family Care's vision is a community where everyone has access to quality, affordable health care. HealthPoint's mission is to be the best provider of health services through compassion, innovation and excellence.

Products

Same-day & Walk-in Appointments
Medical & Family Medicine
Dental
Pediatrics
OB/GYN & Women's Health
Behavioral Health
>Click for Full Services List: http://www.healthpointfc.org/index.php?content_id=116



"Scheduling regular doctor and dental care appointments are critical for the wellness of you and your family. The award-winning HealthPoint Family Care makes it easy for patients in Northern Kentucky, and surrounding communities to get the medical attention they need in a professional and accommodating environment.HealthPoint Family Care goes beyond offering standard check-ups with a family doctor. They use a holistic approach to health by providing dental care services such as teeth cleaning, fluoride treatments, and fillings. They also specialize in women’s health with OB-GYN services, giving women a place to go for Pap screenings, family planning, and pregnancy care."
Address: 1401 Madison Avenue, Covington 41011
Phone: (859) 655-6100
Email: gro.cftniophtlaeh@maeterac
Parking: Lot
State: KY
City: Covington
Street Number: 1401 Madison Avenue
Zip Code: 41011
categories: obstetrician-gynecologist (obgyn), pediatrician, family doctor


Similar places near
PMC Urgent Care - Madison PMC Urgent Care - Madison 51 miles Our medical team is comprised of experienced physicians and midlevel providers, certi...
Madison Family Dentistry, Dr. Duquette Madison Family Dentistry, Dr. Duquette 52 miles Madison Dentistry loves to see you smile! We offer same day crowns, full in house imp...
Madison Dental Health Partners Madison Dental Health Partners 53 miles We are a family and cosmetic dental office located in Historic Downtown Madison, Indi...
Mental Health Services of Clark County Mental Health Services of Clark County 70 miles
Madison County Health Partners Free Clinic Madison County Health Partners Free Clinic 80 miles MCHP Free Clinic provides healthcare to uninsured, low income Madison County resident...
Madison Health Madison Health 80 miles Please read our social media policy before posting: http://bit.ly/zYIdjR
Madison Health Madison Health 80 miles
Madison County Public Health Madison County Public Health 81 miles
Southway Urgent Care Southway Urgent Care 88 miles Rather than going to the Emergency Room and waiting in long lines, come to Southway U...
Madison Family Health Corporation Madison Family Health Corporation 89 miles
Open Door Health Services Open Door Health Services 90 miles ODHS is a not-for-profit Federally Qualified Health Center, meaning we provide compre...
Madison Health & Rehabilitation Madison Health & Rehabilitation 93 miles
Kenwood - Richmond Health & Rehab Kenwood - Richmond Health & Rehab 93 miles
Madison County Health Department Madison County Health Department 93 miles This is the official Facebook page of the Madison County Health Department in Madison...
Franciscan ExpressCare (Greenwood, IN) Franciscan ExpressCare (Greenwood, IN) 94 miles Franciscan ExpressCare provides patients and families with non-life threatening cases...
Madison County Community Health Centers, Inc. Madison County Community Health Centers, Inc... 94 miles We provide quality, accessible and affordable family health care, dental services, an...
Madison County Health Department Madison County Health Department 94 miles 206 East 9th Street Anderson, IN 765-641-9523
Madison Health Care Center Madison Health Care Center 95 miles Knew someone that worked there. They said they physically saw the staff and residents...
Reviews
Pleasantly surprised by how clean the facility was, especially the restrooms. The staff were efficient, informative and kind. The login info required was online and easy plus, very little wait. They were so organized, efficient, and clean!! My specialist tech, Daisy was quick, clean, and thorough, constantly updating me on her next steps so I wasn't surprised. When she let Dr. Barth know I was ready, the doctor came immediately. They were wonderful!!
They are turning people away because of their inability to pay. I had an appointment today to get a note to return to work after having a baby and being off work the last 8 weeks they refused to see me because I owe a balance of 345$ even though according to the paper they gave me my insurance has covered 3,600$ worth of my bill..
Not sure why such low ratings, this doctors office is the best around. They care and are compassionate to their clients. I've never had any issues here, i will continue to come to this office over any other office.
My family and I attempted to start services here for dental work and mental health. Starting with mental health: I was scheduled for an “evaluation” and was told that I would benefit from counseling. I make an appointment same day for the following week and when I arrived I was told that the appointment was scheduled under another patients name but they had cancelled it regardless. Staff scrambled to find a therapist to talk to me I wish I could remember the therapist they found so I could name drop her, and when the staff at the front desk heard who it would be she talked her up and said she would be a great fit. I have only ever encountered one therapist in my life worse than the one they found to talk to me. No empathy, no compassion, and she made no effort to build rapport before trying to extract some of the most painful and humiliating feelings I have ever experienced. I even told her at one point I was not willing/ready to have a conversation that deep, and her response was “well I need to make a care plan so you need to give me the information”. She heavy handily attempted to put words in my mouth multiple times-“you want a different therapist, right?” “Did you want to go ahead and work with the therapist you were supposed to meet with?” Even though I did not say, hint at or allude to wanting another therapist, only a few minutes after arriving home I received a call from the scheduling department stating that they spoke to the same therapist mentioned previously, and she said I was to be scheduled with someone else. Talk about being in the wrong field! Even already being in an episode of severe depression, I felt infinitely worse after this encounter. It’s called trauma informed care, HealthPoint. Screen your applicants to ensure they have this skill before hiring them in. Absolutely pathetic all around. Now dental: My entire family was scheduled for an initial new patient appointment and when we arrived and began checking in, this manic employee inserted himself in the check in process, asking us questions we had already answered and talking at us about things I did not care to retain. The dentist was perfectly pleasant as was his tech, but it’s the scheduler’s/receptionists that have left a sour taste in our mouths. We had to schedule out all of our follow ups for treatment months in advance which whatever, we get this is just now life post-COVID and just as I was getting ready to come up on my first appointment in June, I am woken up by a phone call and text from HealthPoint informing me they have canceled my appointment. This agency needs to be shut down so administrators can clean house and create the business they advertise having. I am beyond disgusted by our experiences and not only have no intention of ever going back, I am going to make sure I share this information with anyone and everyone I encounter. Nobody should be made to feel worse or beyond help because they struggle with issues outside of your scope of practice. People should not have to live in fear of their teeth falling out because of inadequate/incompetent scheduling practices. Do better, HealthPoint. You should be ashamed.
Dr. Patricia Broughton is amazing however trying to get anyone on the line or to return a call to get appointments and refills is a nightmare. Literally have to call and leave a message every single day. I know how hard everyone here works but management needs to hire more folks it seems.
Horrible physicians and staff, Do not care about the health of their patients. Never going again and will tell everyone I know not to go to Healthpoint.
The medical line to speak to a nurse just answered and hung up three times 3:50pm-3:54pm 8/9/23. I heard the background for one second then CLICK this place is horrible.
Pat broughton is awesome caring and ask how u are and if taking medicine and if helps and takes urine when necessary very profession ans very caring for her ans ex pations too
I was only there once but my nephew was and still is A patient there and since 2012 he's had half his foot amputated diabetes Mrsa infection 8xs with each time requiring a 6wk hospital stay 4 heart attacks 7 stents bad back since 2011 and over 40 inpatient surgeries been on pain meds since 2011 and 25 other medications but since other people dont know how to handle there meds they cut him off his pain meds and NO HE DIDNT FAIL ANY DRUG TEST never has they are just scared they might disappoint certain political parties didn't even gradually take him off them after being on them since 2005 ever since then he self medicate himself just lucky he hasn't gotten fentanyl t he the man has been A mess thank God he sees somebody on the 26 this month who says they can help So I say stay away far away from here lol won't even talk about the Dental office
This location is awful! Always take long to be checked in and always difficult to get ahold of someone. The voicemail has not been working for a while now even after it’s been brought to their attention and now the phone line is not working
Comment on this place

HealthPoint Family Care map

to add HealthPoint Family Care map to your website;



Copyright 2026 | All rights reserved.

You can use our top contact for adding and editing your business's information.
0.0082 Loaded in seconds