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Herrington Recovery Center At Rogers Memorial Hospital

  1. Oconomowoc
  2. Oconomowoc Hospital

Reviews, get directions and information for Herrington Recovery Center At Rogers Memorial Hospital

Herrington Recovery Center At Rogers Memorial Hospital
"To request a free, confidential screening, call 800-767-4411.Rogers offers mental health and addiction services for children, teens, and adults. Inpatient, residential, and specialized outpatient treatment programs are available for OCD, anxiety, depression and mood disorders, eating disorders, and alcohol and opioid addiction.The Ladish Co. Foundation Center resides on the Oconomowoc campus and houses hospitality and spiritual care services, the Rogers Behavioral Health Foundation, the Rogers Research Center, and the Ronald McDonald House Charities Family Room Program.Have you or a loved one spent time with us at Rogers? Your experience matters. Visit our website to share your story. Visit our website for accepted insurance options."
Address: 34700 Valley Rd, Oconomowoc 53066
Phone: (262) 646-1140
State: WI
City: Oconomowoc
Street Number: 34700 Valley Rd
Zip Code: 53066
categories: local business


Opening Hours

Monday: 00:00 - 23:45
Tuesday: 00:00 - 23:45
Wednesday: 00:00 - 23:45
Thursday: 00:00 - 23:45
Friday: 00:00 - 23:45

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Reviews
This place saved my life. I was in inpatient Oconomowok. I was skeptical because of the reviews and quite terrified but it went amazing. I was diagnosed within a couple days and they helped stabilize me. I had many nurses that pushed me to get well. I'll be going to residential as I did inpatient this past week. If you are desperately seeking help and your insurance covers it I recommend you go. Dr. Salami, Dr. Wall, and social worker Ty are amazing. Their dietitian is also incredible...along with all the nurses and all of the staff. Of course no one is perfect, sometimes you would get the wrong food, or maybe new staff was learning the ropes..but considering their level of care and all the patients and delicate cases they are caring for, Rogers is incredible and they try their hardest without a doubt. Hospitals and some doctors can sometimes have a lack of empathy especially after covid but this place does not. It's also very important you put in the work and trust the process. They guide you to help yourself. So if you aren't ready to help yourself and you aren't patient, or you need to be in an actual hospital , then maybe this isn't the place for you. I've been to other clinics and this is top notch...Thank you for all you do.
I am saddened to read the comments about Rogers Behavioral Health. I was a patient 27 years ago and had so hoped when I looked this up today, things had improved. I was lied to about the availability of the program I had come for. It was closed at the time I came. I was placed in a locked ward and that was the beginning of my traumatizing week. I slept on my patio, in a hammock, for three weeks after I came home. It was the beginning of my insurance benefit year and they used up all my mental health benefits for the year for this stay. It looks to me that treatment has not changed that much and I suspect the same rationales are used when someone speaks up. These are sick people so they are not really credible My suggestion is: "Trust your gut. If it doesn't feel right, it isn't right."
This place saved my daughter's life. She left for Wisconsin depressed, suicidal, non-communicative, with extremely low self esteem and low self worth. She came home a well organized, confident and comfortable in her own skin young lady. She now has goals and she completes them with no procrastination. She is independent and talks to me about everything going on in her life. I am so happy for her. I am happy and thankful for this place helped my whole family heal. There is nothing negative I can say about this place. It was scary for me as a parent to let go but I had to. It was time. We live in Florida and she was across the United States and at times I didn't get to talk to her for days at a time. But it was so that she could work on herself. The people that work at Rogers are amazing, compassionate, nonjudgemental and they love what they do. That is hard to find when it comes to treatment centers and in mental health. I will forever be grateful to each and every member of the staff at Rogers. They literally saved my daughter's life. Life is tough. But she now has the skills, the confidence and drive to handle whatever life throws at her. Thank you Rogers Behavioral Health in Oconomowoc, WI. We need more people like you all in this world. Especially in behavioral health. Please keep doing what you all are doing. You have made a difference. Thank you with all my heart, Maddoxs Mother.
PLEASE DO NOT SEND YOUR CHILDREN HERE. They will leave more isolated, traumatized, and shame-filled than they ever could have imagined before. These people will sell you a dream and then force your children into traumatizing situations, not accommodate or have any empathy towards dietary restrictions or eating disorders, and will most likely refuse to unpack the trauma that led them here in the first place. If you love your children and want the best for them, PLEASE do not send them to this children’s jail. If it would let me put 0 stars I would put negative.
My residential stay in the Trauma Recovery Unit in autumn 2021 lasted eight weeks. During that time, two RCSs in particular, Sophie & Olivia, were incredibly helpful on my mental health journey. They knew exactly what to do when i had very challenging episodes. In particular, Sophie was the first person on staff to really “see” me. She deserves accolades for her positive attitude, care for others, instincts on seeing how patients are struggling no matter how slight the manifestations are, and her excellent productivity at work. Moving on: The experiential therapy was also extremely beneficial. Michelle and Maisie, art and recreation instructors respectively, are two of the most amazing leaders in their field. They spoke with me and others in the most respectful manner. Finally, thank you Rogers for bringing back animal therapy. Miss Gracie and her handler Anne were wonderful. Overall, i trust the Trauma Recovery Unit residential program, along with PHP and IOP, the stepdown programs. They can seem very trying at times, but i am so glad that i stuck with it all the way through to IOP completion last week! Not cured there is no cure for PTSD, but definitely better. They equip patients with so many tools to pull out when everything is over-the-top overwhelming. Now i just need to tattoo all those great ideas on my arm so i can remember them all. Thanks Rogers!
I was at the Nashotah residential program years ago, and it was the worst residential experience I’ve ever had in the 6 times I’ve been to residential. I was in a Rogers partial hospitalization program before Nashotah. My team and I looked at a few of the residential programs Rogers offers and we decided on this. I still regret it. It’s heartbreaking because I was hopeful going into it. The program and unit was nothing like how it looked online. I figured out within my first week that it was a huge mistake. Unfortunately, they kept me stuck there for 2+ months. Treatment team was awful. There was one behavior specialist I liked and a few nice RCs. The RCs were NOT allowed to help you. If you were struggling, they sent you to the corner of the dayroom and wouldn’t let you out until you were “better” and they ignored you. The therapist was incredibly invalidating and disrespectful. She and the doctor were incredibly rude and degrading towards my mother. They talked bad about her and to her constantly which was extremely hurtful to me. My mom has supported me through everything. The therapist also asked me questions regarding abus e which I later learned were highly inappropriate to ask. The Tx team victim blames. The doctor is one of the worst psychiatrists I’ve dealt with. He puts everyone on the same meds because he’s against some and loves others. He tries to diagnose everyone with AD H D. and put them on Addy for some reason? It made no sense. He messed up all my meds by taking me off what I should have been on and putting me on ones I should never have taken. My team at home had to fix the mess he created. I don’t even have A DH D. Neuropsych testing confirmed that a few months after I got home. I’m appalled he thinks this is a good approach. He was mean and prioritized his own wants above patient needs. He’s actually somewhat intelligent but used knowledge and authority in such wrong ways. His mission is to prove that his method is the one and only correct way to do things, and he uses his staff to help him gaslight and brainwash patients and parents. The behavior specialist I was assigned to wasn’t helpful. She and the rest of my team tried to tell me I couldn’t go back to my school and graduation wasn’t an option. However, I did prove them wrong because I went back to my school and graduated. No thanks to Nash. The only class I was enrolled in at the time was AP Drawing. The teacher at res and therapist deemed it not a real class and refused to let me do my work. Sadly, I had to drop the class since I wasn’t allowed to complete assignments. Some more things I’d like to mention: You were not allowed to talk about nearly anything/everything. Practically every possible conversation topic was banned, not just triggering ones. They read all personal journals and girls had to keep secret journals to avoid this. I wasn’t allowed to celebrate a cultural/religious holiday because they didn’t want me to see my family. They didn’t care when patients came down with physical illness. They don’t let you rest or get treated. I can’t imagine how they’ve handled covid. The unit and showers were dirty and cold. There was mold. Finally, they’re not accommodating of any dietary needs. My GI system suffered because they don’t care and refused to accommodate my GI issues. I also have an eating disorder which the doctor denied because he hates EDs and got worse at res. The sliding scale supplement could go as low as 250 cals for an entire missed meal 750 per day. I ended up inpatient on CAED a few months after I left. I can’t believe it’s still open. I hope they’ve cleaned up their act for the sake of other girls. I’m in my 20s now, and this program still haunts me. I wish I went to CAC instead. It would’ve been better suited to my needs. EDRC is better too. Highly do NOT recommend Nashotah.
If you truly need help in a crisis do not come to any of the Rogers locations. My experiences have been the same each time I went there. I was not taken seriously and doctors just wanted to put me on medications without actually listening to the root of the problem. The last time I came here I voluntarily admitted myself and the entire time my psychiatrist was insisting that I was Bipolar and that I should be put on medications for that. I disagreed heavily but decided to at least try the medications which just made me sick anyways throwing up, rashes, etc. Well, jokes on that psychiatrist because as soon as I was released I actually went through therapy on my own and discovered I HAD UNDIAGNOSED AUTISM!! No Bipolar at all. These people do not know how to diagnose or deal with neurodivergent patients and will overlook a proper diagnosis in favor of a diagnosis that they want you to have so they can essentially shove medications down your throat and I feel my story is proof of that. Please, don't waste your time with these people. You are worth more than that.
I went here when I was 11- I’m 19 now. I was originally in the adolescent OCD program. There was minimal support and they had me do an exposure that included putting me in front of a row of huge sharp, real knives while I was ACTIVELY SUICIDAL. They couldn’t handle my eating disorder and other issues. They put me on a med that made me manic which resulted in an attempt to take my life. They then admitted me to their inpatient unit, but PROMISED they would let me come back when I was stable. Long story short, they lied. Their adolescent inpatient is like prison. Not friendly at all. When I was better they told my family I would not be accepted back into the program. I was devestated. I begged to be able to say goodbye to my friends and they refused. They wouldn’t even let me pack up my own stuff. They shoved it all in bags and told my family to take me and leave. Horrible place.
I went to rogers three times within a year. Although voluntarily, I wish I would’ve known the changes rogers would make within my final week long stay. I had been there in may-june of 2022, then again in august-september 2022 and then again in april of 2023. I was on the Child Adolescent Eating Disorder Unit every time. The techs and nurses were the only good part of my stay. I only got 15- 30 minutes with a psychiatrist, behavioral specialist and dietitian monday-friday, I made sure to actually try and help myself while I was there by advocating for what I needed and shared my fears and got nothing but a ng tube in my face and basically brushed off by my treatment team. I thought I was actually making some decent progress my first and second time there, it was until i went in april of 2023 when i stayed for only one week and signed myself out due to new inpatient rules. I think I arrived on a friday, no mention of new rules had been brought up, so i packed my clothes, hygiene products like my own toothbrush and toothpaste, my own body wash and hair care etc and signed myself back into the care of rogers and their staff. Wednesday rolls around and all clients are brought into the “group room” and are sat down to be told about some new rules. All hygiene products from home are to be locked up and no longer used. Including, but not limited to, chapstick, body wash, toothbrushes, hair brushes, toothpaste, shampoo and conditioner, body lotion, deodorant, and feminine hygiene products like tampons and pads. They had said these rules were to be followed by the end of the week, with obvious objections from me and others i had a very big lash out because i was triggered by not having control over my own body and how i was able to clean it when patients were already loosing control of their ED’s by being at rogers. I had stormed out and had been given the classic “youre being dramatic” treatment. these words coming from staff. after being told i had the choice to sign myself out of treatment i cried and yelled that i needed treatment or i would simply die of my ED. to that i was given a med and a cold pack to “calm down”. the next day i asked to sign to discharge papers and get my NG tube removed. it felt wrong to be begging to get my tube removed and begging to use the phone to call my mom to pick me up. it felt wrong that rogers continues to call themselves a mental health facility when they didn’t even provide their patients with face wash. after taking all our person care items we got 2-1 body and hand wash, 2-1 shampoo and conditioner, 2-1 body and hand wash, a roll on deodorant and a new toothbrush and toothpaste. and maybe chapstick if they had any. I do not recommend sending yourself or a loved one here, as there is no such thing as self care and personal belongings to those on an INPATIENT level of care.
Mid. They only care about their success stories. But they never talk about all the people who are not helped by their programs. Who keep returning over and over again. I want to see more attention placed on relapse and re-admission prevention. The programs are also too short. There's no room for true 1-on-1 therapy, and you can't even question the concepts being taught because the therapists are already trying to cram so much into each lesson. I've been to each level of care here and have done one of the PHPs twice. It's always the same. And the therapists are usually not great. I am in no better a place than when I did my last PHP a few months back. And this time they didn't even give me a discharge survey or anything. So I'm leaving my opinion here instead.
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