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Herson Wagner Funeral Home

  1. Ithaca
  2. Geneva Funeral Home

Reviews, get directions and information for Herson Wagner Funeral Home

Herson Wagner Funeral Home

About

We are a Funeral Home with a long standing tradition of serving all the needs of a diverse community with care, dignity and compassion.

Description

Serving the greater Ithaca community since 1860, Herson -Wagner Funeral Home has a long standing tradition of being The Alternative Funeral Home in Ithaca and the greater Tompkins County Area. We are community
members and stakeholders just like you. We are a full service funeral home, serving the various needs and faiths in the area. From the moment you contact us, you will be treated with compassion and dignity from our professional staff. Our licensed funeral directors, Manager, Stephen Sedlock and support staff will guide you in the process of saying goodbye too a loved one. From a simple cremation, with or without a service, green burial, or a traditional full funeral service, We are here to help You .......We can accommodate most requests for different types of services for your loved one. Our experienced staff will sit down with you, addressing all of your questions and options regarding a service. We also offer Pre Planning a funeral service, with pre pay and non pre paying options. Feel free to call us, or stop by our spacious and beautiful facility to discuss your needs ...We are available for you, 24Hrs a day,365 days a year when death occurs in you family. If a loved one has just passed away, it's best to call us at 607-272-2300 and you will be connected with one of our funeral directors to assist you in your needs. At Herson- Wagner, service to bereaved families has always been a paramount priority and always will be ......

Address: 110 S Geneva St, Ithaca (New York) 14850
Phone: (607) 272-2300
Parking: Lot, Street
State: NY
City: Ithaca
Street Number: 110 S Geneva St
Zip Code: 14850
categories: funeral service & cemetery



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Reviews
Herson-Wagner Funeral Home has just finished assisting us with the funeral and burial of my dad. We chose this home because they had helped us with my grandmother as well, back in 1991. Steve and Maggie were professional, gracious, and informative. They helped us and provided comfort at the time of our loss in our family. I was especially touched when at the end of the burial at Pleasant Grove Cemetery Maggie reminded all present that my mother would now be without my dad and would appreciate extra support from all gathered to stay in touch with her and provide help and companionship.
If there was an option to type a negative five stars, that it was I would give this place!!! The customer service was horrific! Our family drove 6 hours to be a part of our sister Kelly's celebration of life funeral to those who may not know this term. Apparently there was a request by our loved one's mom that the viewing be private and for immediate family members. We understood this request, however the way it was communicated to us by the funeral home's Director when we arrived was INSENSITIVE, UNPROFESSIONAL and UNCARING on such a very precious but VERY painful day. My brother-in-law, Kelly's brother was physically pushed out of the funeral home's front door!!! My 65 year old mother-in-law, Kelly's stepmother, was grabbed by her wrist in an attempt to be pulled away from the door so that the door can be closed in my brother-in-law's face!! Needless to say, he was infuriated by the staff member's attitude to him and behavior towards his mother!!! The Director yelled "this my funeral home and I've told you you cannot come in!"; then proceeded to call the police....making a false claim of being assaulted! Again all of this taking place on the day we are laying our beloved Kelly to rest! I'm appalled, nauseous and disgusted at the way we were treated as a patron of this a FUNERAL HOME! I don't want to think it was because we were racially profiled as a Black family so I'm choosing to believe the staff of this company is just plain ignorant!! The lack of customer service and professionalism in this type of industry is so distant it should CLOSE THEM DOWN!!! Until then, if you're in the Ithaca, NY area, and in need of funeral services, think long and hard before deciding to expose your family and friends to this place!!! If you're African American, I AM PLEADING WITH YOU...DO NOT PUT YOUR MONEY IN THIS PLACE!!! I am a business owner and would not demean my own company by using the word "business" to describe Herson-Wagner Funeral Home!
Thank you Herson-Wagner for all you do to support the Ithaca community in their time of need.
I've now used Herson-Wagner for both of my parents. I can not say enough about how helpful and courteous they were. When my father passed there was a lot of turmoil so i didn't get a chance to rate them. Now after my mother has passed I thought I'd pass on the good word.
My family members were treated horribly while trying to get through the services of a loved one. These people should be ashamed of themselves. I'm sickened by this. I wouldn't bury a dog I didn't like through this place!
It's been three weeks now and I still don't have my loved one they keep telling me that they will be here this afternoon right of what month He died on the 17 it's now the 8 of the following month where is my loved one Asked about it and they say someone picked him up ?? Then they say he's not back yet where did he go out for a beer It's your job to keep track of all the body's that is put in your charge so find him
I would never use their services. Unprofessional and unlikable. Steve sedlock needs to resolve his toxic fragility.
I have dealt with Kristen and Steve and they have been great..
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